04-01-2013 12:51 PM
04-02-2013 11:36 PM
Hi
Kindly upgrade the Netbackup and Opscenter patches to 7.5.0.5 or 7.5.0.4 and then check
04-03-2013 01:45 AM
05-31-2013 05:54 AM
Hi,
Exactly the same problem, in 7.5 even after patching in 7.5.0.5.
but now, it's working well.
Server is a RedHat Enterprise Linux 6.4 x86_64
How I solve it :
First try to install OPSCenter 7.5 fail because /lib/ld-linux.so.2 was no present on the system
after installing the following packages :
glibc-2.12-1.107.el6.i686
+ dependency nss-softokn-freebl.i686
the install of OPSCenter 7.5 was successful.
I patch OPSCenter with 7.5.0.5 (the same version of the Netbackup Master)
But when I try to open the web page https://<opscenterserver>/opscenter, I got an "HTTP Status 500 - Servlet execution threw an exception"
using /opt/SYMCOpsCenterServer/bin/opsadmin.sh monitor I got the result :
AT service is down
PBX service is up
Symantec OpsCenter Database Server Service is up
Symantec OpsCenter Server Service is up
Symantec OpsCenter WebServer Service is up
searching about the AT service :
# /etc/init.d/vxatd start
/opt/VRTSat/bin/vxatd: error while loading shared libraries: libgcc_s.so.1: cannot open shared object file: No such file or directory
This lib is in the libgcc package, so I install it
yum install libgcc.i686
I decide to take a new start ! I uninstall OPSCenter
/opt/VRTS/install/uninstallOpsCenterServer
Imediatly after I re-install OPSCenter Server 7.5, and it works !
so I patch in 7.5.0.5.
In a few words, before installing OPS Center on a RHEL 64bits, install theses missings packages :
- glibc-2.12-1.107.el6.i686
- nss-softokn-freebl.i686
- libgcc.i686
Hope this helps
Hervé