07-08-2008 11:35 AM
Hi, I am having trouble getting the Netbackup Master server in DMZ with the netbackup reporter 6.5 agent to communicate with the Management server of the reporter,
The Problem is - I dont see the agent listening on the port 7806
I have configured 4 other netbackup server successfully and they are reporting correctly to the Management server,
All necessary ports - 2821 (AT) 1556 (PBX) 7806 (Agent) are open,
When I check the Logs on the Agent host at
Program Files\Symantec\Veritas Backup Reporter\Agent\Logs - the Agenterr.log shows following error
"etc\ccsvc_client.properties for configuration ccsvc_client not found "
All minimum requirements are met and all the netbackup server binaries are same as well,
PS - one of the items I suspect is Windows defender is installed on the DMZ server, Although Reporter service is permitted the access
Please advise,
Thanks
09-23-2008 06:50 PM
Hi,
I have exactly the same problem. VBR 6.5.1. I have configured 2 agents fine (Solaris 10) without any problems, but the 3rd also solaris 10 is coming up with the same error.
Does anyone have any ideas?
Regards
pdaemon
09-23-2008 07:00 PM
Server that works:
bash-3.00# netstat -an | grep LISTEN | grep 7806
*.7806 *.* 0 0 49152 0 LISTEN
Server that doesn't isn't listening on this port and doesn't have any output....
This is the error in the log...
2008/09/23 16:16:48 WST agent main INFO ACM.authUser Using Domain name suffix: 'pervbr01.xxxxxx'
2008/09/23 16:16:49 WST agent main INFO AgentCommunication.authUser Deleting vbr agent user credentials for domain : ccsvc_services@pervbr
01.xxxxxx
2008/09/23 16:16:53 WST agent main INFO Agent.init Querying server for configuration information...
2008/09/23 16:16:54 WST agent main INFO ACM.getSession Corba Reference :corbaloc:vxssiop:pervbr01.xxxxxx:1556:ccsvc_server/ServerManag
er
I have tried uninstalling and re-installing it quite a few times and this hasn't made any difference.
Regards
pdaemon
06-23-2009 11:52 PM
06-24-2009 12:51 PM