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Opscenter AT service is down and Server service is down

ksgnathan
Level 2

Hi,

New to Opscenter, facing the following issues while starting the Opscenter service.

1) AT service is down

2)Opscenter Server service is down

Regards,

Siva

1 ACCEPTED SOLUTION

Accepted Solutions

ksgnathan
Level 2

Hi Tom,

This has been resolved, after trying several testings, finally achieved both the services to be up.

The following are the solutions.

1) First installed Authentication service in ICS package along with Opscenter, previously forget to install in Root mode.

2) Then installed Opscenterserver with the following option. I think the following is option is no where informed in Opscenter documentation after a long searching in several docs and googling had performed.

   ./installOpsCenterServer -nohapkgs 

 Since my Opscenter server is standalone.

 Happy to share this information.

Regards,

Siva

 

 

 

 

 

 

View solution in original post

2 REPLIES 2

tom_sprouse
Level 6
Employee Accredited Certified

Try rebooting the OpsCenter host?

Is this host, Windows, Solaris, Linux?

Is NetBackup installed on this host as well? (Client or Server Installation?)

Have there been any recent NetBackup or OpsCenter Patches installed?

------------------------------------------------

 

--Tom

ksgnathan
Level 2

Hi Tom,

This has been resolved, after trying several testings, finally achieved both the services to be up.

The following are the solutions.

1) First installed Authentication service in ICS package along with Opscenter, previously forget to install in Root mode.

2) Then installed Opscenterserver with the following option. I think the following is option is no where informed in Opscenter documentation after a long searching in several docs and googling had performed.

   ./installOpsCenterServer -nohapkgs 

 Since my Opscenter server is standalone.

 Happy to share this information.

Regards,

Siva