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SFHA Solutions 6.0.1: Troubleshooting the Veritas Command Server service

Vivian_Wu
Level 3
Employee

 

The Veritas Command Server (CmdServer) service is used to handle the command queries submitted from the client to the server and vice versa. When a Veritas Cluster Server (VCS) cluster is in the secure mode, the CmdServer service is enabled automatically on all nodes in the cluster. However, the CmdServer service may be unable to start if:

  • Port 14150 on the node is blocked by the firewall. This port is used by the CmdServer to communicate with the clients.
    For a complete list of the ports and services used by Veritas Storage Foundation and High Availability (SFHA), see:
    About SFHA services and ports
  • The node is in an IPv6 environment. This only applies to VCS release 5.1SP1 on AIX, HP-UX, Linux and Solaris platforms.

If port 14150 is blocked, use the following steps to start the CmdServer service:

  1. Add an exception for port 14150 in the firewall settings.
  2. On AIX, HP-UX, Linux, or Solaris, start the CmdServer service:
    /opt/VRTSvcs/bin/CmdServer
  3. On Windows, open the Services control panel, and start the CmdServer service. Select Start > Run > services.msc.

This solution is provided in UMI V-16-10-13.

If the node is in an IPv6 environment, use the following steps to start the CmdServer service:

  1. Add the following line in the /etc/hosts file of the node:
    ::1         localhost
  2. On AIX, HP-UX, Linux, or Solaris, start the CmdServer service:
    /opt/VRTSvcs/bin/CmdServer
  3. On Windows, open the Services control panel, and start the CmdServer service. Select Start > Run > services.msc.

For information about secure services, see:

Veritas Storage Foundation and High Availability documentation for other releases and platforms can be found on the SORT website.

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