12-19-2008 04:37 AM
12-19-2008 08:43 AM
Are you running version 8.5? If so, updating to 8.5.1 will likely resolve the issue. You can do this by running liveupdate.
If you are not running version 8.5 or you are already updated to 8.5.1;
What version?
In your backup job, what is the number of recovery point sets to be saved for the backup?
Are you manually triggering the job after the reboot or are you allowing it to run on a schedule?
12-19-2008 08:59 AM
at the moment only running 8.5 and liveupdate is telling me its up to date.
1 recovery point is set, which is why it deletes the previous one, which wouldn't be a problem if it didn't keep trying to rerun the baseline
I have tried both way automatically and manually kicking off backup
12-24-2008 11:00 AM
Does the version number show up as 8.5.0.xxxx or 8.5.1.xxxx?
If you are seeing the first, then you either have a LiveUpdate server in your environment or you are having issues with LiveUpdate. Either way, your best option would be to download the latest version of the application through File Connect and to do an in place upgrade. You may need to license the application again after the upgrade, so make sure that you have your license number on hand, just in case.
If you are seeing the second one, or if you continue seeing the same thing (the first backup after the upgrade will be a baseline, so wait for the second backup), then we may be seeing a different issue entirely. If this is the case, then we can continue looking into this issue.
12-24-2008 01:24 PM
i have updated to 8.5.1 now, had to run the full install again as liveupdate didn't work on any of the servers that i have it installed on.
it appears to be working ok now, i will have to give it a few days over the christmas holiday to make sure its 100%
12-29-2008 09:46 AM
01-07-2009 07:44 AM
having left it for a week or so i have now seen a reoccurance of the issue, the new monthly baseline has been created and several incremental points as well and we had a network outage which seems to have played havc with it and it is now in the process of creating a new baseline, it seems to have ignored the presence of the old baseline and incremental files
Is there anything i can do to the sv2i file to edit it and point it at the existing files