10-24-2011 08:37 AM
I have 8 servers which do backup using Backup Exec Ststem Recovery 2010 (8 separate jobs) and then use offsite copy to upload data to offsite location at our datacenter by FTP protocol.
2 servers out of 8 do offsite backup ok, 6 of them freez in the middle of offsite copying. Some of them on 8%, others on 44% etc.
I thought it was because of big file sizes but then I noticed one of those 6 servers uploads only 260mb and it still stucks in middle.
Could you please suggest what can be a problem?
Thank you.
10-24-2011 08:46 AM
10-24-2011 09:38 AM
There is a seperate fourm for Backup Exec System Recovery issues. Kindly put your post there.
10-24-2011 10:41 AM
isn't that what Amol said an hour ago?
10-25-2011 12:38 AM
Have you tried manual FTP (outside of BESR) of those recovery points to see if this works?
This would tell you if this is a BESR related problem or not...
10-25-2011 01:07 AM
Chris, yes I did try manual FTP and everything works fine.
10-25-2011 05:11 AM
Do you see any errors in the event logs when the offsite fails?
Does offsite always fail on these 6 servers?
10-25-2011 06:22 AM
Not always. Sometimes it is ok, sometimes it does not upload. Sometimes I see BESR icon in system tray showing job running and when I take mouse over it, it shows a tooltip saying it is doing offsite copy but it is stuck sometimes on 16%, sometimes on 44% and then I have to restart BESR service. I am checking BESR logs and it does not show me offsite copy job status, although it is created in backup job exactly the same way like on the other servers where it works ok. All servers are uploading data on the same FTP.
10-25-2011 07:22 AM
If it works some of the time, this suggests to me that there is an intermittent network issue of some kind. Maybe you need to look at the scheduling and change it to a time when network bandwidth is better..?