Hi there,
I can not log on to BESRM console. The error message is : Unable to connect to the remote server. Below is the detail.
Details
Data
System.Collections.ListDictionaryInternal
Inner Exception
No connection could be made because the target machine actively refused it
Message
Unable to connect to the remote server
Source
System
Stack Trace
at System.Net.HttpWebRequest.GetRequestStream()
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at BackupManager.BackupManagerSoapBinding.getManagerVersion()
at Com.Symantec.RecoveryManager.Tier3ProxyLib.SessionImpl.GetManagerVersion()
at Com.Symantec.RecoveryManager.Tier3ProxyLib.Tier3Proxy.GetManagerVersion()
at Symantec.RecoveryManager.MainForm.Logon_AuthenticationEvent(Object sender, AuthenticationEventArgs e)
Target Site
GetRequestStream
The product version is BESRM 8.0.
On the same server box, Symantec Netbackup 6.5 is installed.
TCP port for BESRM is 8447 and UDP port is 8080. The BESRM used to work well untill yesterday the server was rebooted. After reboot, I could no longer log on to BESRM. There was no software install/change in recent past except anti-virus definition file update.
Please help. Tons of thanks in advance!
Maggie
