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Clearwell v 6.6 error code #414203 and #41057 in Redaction view

danielle_levens
Level 3
Partner

We are  seeing the following error message when we try to open the redaction view in a case: Error preparing document for display.  [#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure

1 ACCEPTED SOLUTION

Accepted Solutions

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Agreed with Liam, I found an older TN but it is for previous versions:

#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure

Article:TECH196786  |  Created: 2012-09-17  |  Updated: 2012-09-17  |  Article URL http://www.symantec.com/docs/TECH196786

The issue may have reocurred and support could quickly verify.

View solution in original post

3 REPLIES 3

Liam_Finn1
Level 6
Employee Accredited Certified

I would suggest talking with support. It seems that NetIT is having an issue and it is best to troubleshoot this with the asistance of support

 

 

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Agreed with Liam, I found an older TN but it is for previous versions:

#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure

Article:TECH196786  |  Created: 2012-09-17  |  Updated: 2012-09-17  |  Article URL http://www.symantec.com/docs/TECH196786

The issue may have reocurred and support could quickly verify.

View solution in original post

Liam_Finn1
Level 6
Employee Accredited Certified

Is there anything further queries on this matter? If not can you please pick the one of the posts as a solution so the thread can be closed