Hello Has anyone seen the following Clearwell error exceptions from a production Export? com.teneo.esa.production.job.ProductionJobException: [#416227] Production job failed with exception: com.teneo.esa.production.job.ProductionJobException:...
Hello. I am gathering the Clearwell upgrade requirements (upgrade from 7.1.5 to 8.1). I have two questions: 1) What are the hardware requirements for 8.1? We do not have a Clearwell applicance. 2) Do I have to purchase a license for Office 201...
Hello. Does Clearwell Advanced Search have the ability to search a documents metadata? More specifically, search entire corpus where document type is Word and author is "First, Last" or "Last, First". Searching for a document type is straight forw...
I'm in the process of installing Clearwell 7.1.3 for a client. I have all the documentation they've supplied including licenses etc. However, nowhere in any of their material is the Clearwell app default "superuser" login detail supplied. Can someon...
As we use EV, the default settings for Custodian Assignment in the collection task did not associate a custodian with the resulting documents. I went back and selected to, 'Create a new custodian using the archive's email adddress' under 'If no matc...
New installation of Clearwell and I need the default cwappadmin password. Could you please share the default cwappadmin password?
Upon logging out, CW will ask if you want to be returned to the same doc when you log back in...or something along those lines. You can also have it stop asking you about this function. Is there a way to re-enable this feature? Thanks!
Hi! Just purchased Clearwell and are actually starting to use it. I am looking to search just between two email addresses in the collections step. I can't find a way to do it. I can get everything from AND to the email addresses then filter it do...
Hello! Could you please explain, what does "eDiscovery Software Components for use with Client Provided Hardware" mean?
Hello. My total file count is incorrect because the same file was duplicated into multiple folders. How can I quickly identify a file that is in more than one location. Basically if 2 objects are identical that reside in 2 different locations, please...
We are seeing the following error message when we try to open the redaction view in a case: Error preparing document for display. [#41057] Content processor error - [#414203] NetIT Job Processor Publish Error. NetIT Publish Failure
We are currently running Java version 6 update 25 on our Clearwell appliance. For security reason, we would like to keep the Java version updated. What version will Clearwell eDiscovery version 7.1.2 support?
We have a question on how PC (Predictive Coding) will handle the analysis if an email body is not privileged but one of the earlier/later replies or forwards is privileged... All messages are indexed (no derived emails) so I believe each email would ...
Hello - I am a new Clearwell user and I am currently collecting and processing data into sets which I then load into the Analysis/Review module where I am filtering them using search terms. After running the serch terms, I am creating EXL exports of...
Title basically says it all. New to Clearwell, no training to speak of and was interested in chatting with folks that use it and would be willing to do a little hand holding. Version 7.1.1 and any info would be great.
