Apologies for the test entry, but I was continuously getting a symantec error when I was trying to upload for the last two days. My issue is as follows -
User accesses a shared mailbox called Claims Admin GHO. She can see all the folder struc...
Symantec Server 9.0 is hosted in Munich
Symantec client 9.0.3 addin is installed on our machines in India and UK.
We often get issues where the Vault keeps asking users to enter a user name and password and only after changing the login password ...
We have a shared mailbox called Legal Department Shared Mailbox ( displayname : legaldeptsharedmailbox ) with the SMTP address - legalDeptSharedMailbox@allianz.co.uk)
There are 8 users who use the mailbox and Vault as a secondary mailbox mapped ...
We use Microsoft Office Communicator 2007 R2 version 3.5.6907.221
Office 2003 is version 11.8330.8341 SP3 part of Microsoft Office professional Edition 2003
Office suite is XP ( word/ excel/ powerpoint 2002 (10.6866.6870) SP3
Enterprise Vault is 8.0 ...
Each time the user opens up outlook, she gets the attached error ( screenshot attached). the only workaround was as such -
Delete Outlook.ost & Extend.bat from C:\Documents and Settings\**Staff ID**\Local Settings\Application Data\Microso...
Thanks for coming back on this and many apologies for the late reply. I was off sick.
I could not see the lines Synchronize archive types' needs to be 4 - All mailbox, delegate and shared archives.
Could you please show me the lines on ...
Could you please help me get the correct location in the registry or the ev client log where it says that... that would help me to ubnderstand the issue.
i did try to completely reset the vault cache and then tried again - same issue
Is there anything in the logs which is showed this to be the root cause... we have SYMANTEC ENDPOINT PROTECTION for all our clients and if this is the cause, then it would be a great breakthrough for us, who have been haunted by this issue r...