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Resolved! Lync archiving

Hi, we would like to begin using Office365 Lync and are trying to find a solution that will archive the IM messages....does Symantec have a solution that can do this?   Thanks

sa1981 by Level 3
  • 1035 Views
  • 3 replies
  • 0 kudos

Resolved! ACE

I just found about ACE - Is their a cost for ACE ? Are you able to send me some docuumentation on it and cost if possible ?   Basically we wouild like to exclude some emails from sampling...     Current CA V 9.0.2

Voine by Level 4
  • 651 Views
  • 2 replies
  • 0 kudos

Resolved! Compliance Accelerator - New Cust DB

We are creating a new Customer Database but want to keep the old DB for historic\audit reasons. How can we ensure once we create the new DB and import the employees\departemnts that all new emails from random capturing wil go only to the new DB ? Do ...

Voine by Level 4
  • 1100 Views
  • 7 replies
  • 1 kudos

Resolved! Compliance Accelerator

Hi. I wanted to know if it was possible to run a report on everyone that has delegate access in Complaince Accelerator. Can someone point me to what table will have this info ? I would like to run the report in SQL...        

Voine by Level 4
  • 1745 Views
  • 15 replies
  • 0 kudos

Resolved! CA 10 cannot add user

CA installed and configured (Customer DB exists, added the domain, event log shows synch'd) The CA client opens (runnig as the service account) cannot add users (Home, add role assignment)  The dialog box opens, but is disabled.  

Resolved! Compliance Accelerator 9.0.4 Reporting

I recently installed and configured Compliance Accelerator 9.0.4 but I need to get reporting up and running. When I go to the reporting tab it says "Disconnected from report server". I'm assuming I need to install SQL Reporting services. I was hoping...

Baron164 by Level 6
Partner Accredited
  • 767 Views
  • 2 replies
  • 1 kudos

Resolved! Compliance Accelerator Training Material

I have a client who is new to using Compliance Accelerator and is looking for some training material. Can someone point me to some online training material, a book, or even Symantec classes? They are currently using CA 9.0.4 if that makes a differenc...

Baron164 by Level 6
Partner Accredited
  • 705 Views
  • 2 replies
  • 0 kudos

Resolved! Compliance Accelerator 9.0 configuration

I installed Compliance Accelerator and I created a new search under the Application Tab and let it run and it finished successfully. However when I go to the Review tab it says "No Items Avaliable" so I'm wondering what I'm missing...

Baron164 by Level 6
Partner Accredited
  • 1457 Views
  • 10 replies
  • 1 kudos

Resolved! CA Unable to modify a search thats setup

We are running CA 10.0.4 and have searches setup on a daily schedule to collect the emails against the hotword for the compliance team to review.    They have started providing email addresses to block, so i can see we need to do this under the freef...

allanh1 by Level 3
  • 1110 Views
  • 3 replies
  • 0 kudos

Resolved! Search Results Directory

Regarding the xml files that are found in the directory Enterprise Vault Business Accelerator\SearchResults\evbacompliance; can those be deleted without issue. 

Resolved! Can't find any users in Assign Roles

Hi All, I think I might have missed a crucial step here in configuring CA. I am trying to assign a role and I am getting no users and groups available as per the screen shot. Any idea on this?

Ben_Shorehill by Level 4
Partner Accredited Certified
  • 621 Views
  • 1 replies
  • 1 kudos

Resolved! DCS installation - requirements

I've read through some of the DCS Implementation Guide but would appreciate confirmation of what I think to be true.  The only reason we wish to use the product is to classify certain users' emails so they can then be excluded from certain searches. ...

Resolved! Report

We are working on creating a custom report that will help us determine the following per Employee in a Department in Compliance Accelerator. 1) Total Number of Lexicon Items Flagged 2) Total Number of Random Sample Items Flagged 3) Total Number of It...

Resolved! Complianc Accelerator evbaadmin cannot connect to server

Upgraded EV and CA from 9 SP2 to 10 SP4 (via the approved upgrade paths. Now, when trying to connect to evbaadmin on the CA server, get the error cannot connect to server. (and the Configuration DB and the Customer Databases were upgraded at each ste...