Hi,
We recently added a RAID array to our server, thus moved all the user data to that new array.
Before the change, Backup Exec was configured as follow: Source: C:\Data, Destination: E:\ (Removable disk drive)
We created a new logical disk on our new RAID Array, with drive letter E: (and changed the removable disk drive letter to F:). We moved our user data to the root of new logical drive E:, and we reconfigured Backup Exec with the following settings:
Source: E:\, Destination: F:\ (Removable disk drive)
This implies that we deleted the old backup-to-disk media with path E: and created a new backup-to-disk media with path F:.
This morning following the first backup with the new configuration, we just noticed that ALL of our user data was gone on the E: drive. Fortunately, Windows shadow copies saved us and we we're able to recover everything in a few seconds, but we are investigating as why this has happened.
Is it possivle that Backup Exec wiped out all the E: drive? Is it possible that by deleting the E: backup-to-disk in Backup Exec configuration led to wiping out all the data?
The data has been wiped out at the exact same time a bunch of Backup Exec event we're logged in the Event Viewer (see below). The data was wiped at 7:00 PM, our backup is scheduled to run at 8:00 PM. Database maintenance is scheduled at 4:00 AM.
What happened at 7:00 PM is beyond me...
Event Type: Information
Event Source: Backup Exec
Event Category: None
Event ID: 57797
Date: 5/13/2013
Time: 7:00:09 PM
User: N/A
Computer: SERVEUR-GST
Description:
Backup Exec Alert: Service Stop
(Server: "SERVEUR-GST") The Backup Exec Server Service has stopped.
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
Event Type: Information
Event Source: MSSQL$BKUPEXEC
Event Category: (2)
Event ID: 2803
Date: 5/13/2013
Time: 7:00:16 PM
User: N/A
Computer: SERVEUR-GST
Description:
SQL Server has encountered 2 occurrence(s) of cachestore flush for the 'Object Plans' cachestore (part of plan cache) due to some database maintenance or reconfigure operations.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: f3 0a 00 00 0a 00 00 00 ó.......
0008: 15 00 00 00 53 00 45 00 ....S.E.
0010: 52 00 56 00 45 00 55 00 R.V.E.U.
0018: 52 00 2d 00 47 00 53 00 R.-.G.S.
0020: 54 00 5c 00 42 00 4b 00 T.\.B.K.
0028: 55 00 50 00 45 00 58 00 U.P.E.X.
0030: 45 00 43 00 00 00 07 00 E.C.....
0038: 00 00 6d 00 61 00 73 00 ..m.a.s.
0040: 74 00 65 00 72 00 00 00 t.e.r...
Event Type: Information
Event Source: Backup Exec
Event Category: (65535)
Event ID: 33152
Date: 5/13/2013
Time: 7:01:10 PM
User: N/A
Computer: SERVEUR-GST
Description:
Adamm Database Event: Open Database Connection ...
Error = S_OK
Server = "SERVEUR-GST"
Active Node = ""
Instance = "BkupExec"
Database = "BEDB"
Connection String = "DRIVER=SQL Server;SERVER=serveur-gst\BkupExec;DATABASE=BEDB;App=BEWS PVL"
Event Type: Information
Event Source: Backup Exec
Event Category: (65535)
Event ID: 33152
Date: 5/13/2013
Time: 7:01:12 PM
User: N/A
Computer: SERVEUR-GST
Description:
Adamm Database Event: Open Database Connection Success!
Error = S_OK
Server = "SERVEUR-GST"
Active Node = ""
Instance = "BkupExec"
Database = "BEDB"
Connection String = "DRIVER=SQL Server;SERVER=serveur-gst\BkupExec;DATABASE=BEDB;App=BEWS PVL"
Event Type: Information
Event Source: Backup Exec
Event Category: None
Event ID: 57796
Date: 5/13/2013
Time: 7:01:20 PM
User: N/A
Computer: SERVEUR-GST
Description:
Backup Exec Alert: Service Start
(Server: "SERVEUR-GST") The Backup Exec Server Service was started by GESTION\Administrator.
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
Event Type: Information
Event Source: Backup Exec CatErrorHandler Server
Event Category: None
Event ID: 34304
Date: 5/13/2013
Time: 7:01:24 PM
User: N/A
Computer: SERVEUR-GST
Description:
Catalog server (C:\Program Files\Symantec\Backup Exec\bengine.exe) started.
Catalog directory is C:\Program Files\Symantec\Backup Exec\Catalogs\.
Catalog server is SERVEUR-GST.
Database Connection String is "DRIVER=SQL Server;SERVER=SERVEUR-GST\BkupExec;DATABASE=BEDB;App=BEWS Cat".
For more information, click the following link:
http://eventlookup.veritas.com/eventlookup/EventLookup.jhtml
Any help is greatly appreciated... Thank you!
