08-03-2015 04:00 AM
Our BE 2012 jobs(scheduled) are getting hold. We haven't figured out the root cause of this.
We are sure it is not done manually and we are encountering this thing in different media servers.
Tried to check audit report to see if any one has done this but we saw it is done through dedicated service account.
Do we need to change any settings here ? Is there any bug in BE 2012 ? Need all your help.
Solved! Go to Solution.
08-03-2015 04:59 AM
OK, then open up BEutility.exe and run a repair of the BEDB. It is non-intrusive and doesn't change anything in the database.
Thanks!
08-03-2015 04:15 AM
there should be an alert for the job so make sure it's not asking for a new tape for instance.
Respond to the alert and see if it moves the job along.
Thanks!
08-03-2015 04:54 AM
I didn't understand.
By HOLD - I mean the schedule is getting on hold , I didn't mean Queued.
08-03-2015 04:59 AM
OK, then open up BEutility.exe and run a repair of the BEDB. It is non-intrusive and doesn't change anything in the database.
Thanks!
08-03-2015 05:23 AM
Do you think the BEDB is corrupted ? Is the issue from corrupted database ?
08-03-2015 05:48 AM
It might be...I used to do a repair of the BEDB just in case when I had issues.
Thanks!
08-03-2015 06:00 AM
You mean you faced similar issue earlier ? Is this a bug in BE 2012 ?
We need proper root cause of the issue .
08-03-2015 06:03 AM
I had it with BE 2010 R3 and BE 12.5, but if you want proper root cause analysis, then log a call directly with Symantec.
Thanks!