02-05-2009 07:22 AM
I'm attempting to install a BE 12.5 agent on to a brand new server that has never been backed up or had any Symantec products installed on it.
When I attempt to install a remote agent on the server soon after I start the installation is fails with "A fatal error occurred during installation on server XXXXX.
ERROR: Installation failed with error 1603.
The server is running MS Server 2003 x64 R2 SP2.
Has anyone experienced this and if so, is there a fix?
02-05-2009 01:52 PM
02-05-2009 02:30 PM
02-10-2009 09:14 PM
The 12.0 and 12.5 agents require MSXML 6.0 parser to be installed.
Instal the parser first, then run the local install as suggested by the previous poster.