I am having trouble backing up 1 server of a total of 10 servers. Here is what I have found so far:
The Backup exec server and server to be backed up are on two different subnets and on different interfaces on our router, however policies are inplace that allow ALL traffic between these two Interfaces and subnets
If the Remote Agent is not installed, I can run a backup but I do not get all the files. All I get is completed with exception saying something about remote agent and open file.
I cannot install the remote agent from the backup server to t he server. no matter how much I try I get RPS failure messages.
I can manually install the remote agent on the server but once I do, I cannot back it up at all. I get these errors
"V-79-57344-65072 - The connection to target system has been lost. Backup set canceled."
E000FE30 - On the job monitor window on the backup exec server
There are no errors in the event logs for the server I am trying to backup.
There is a dcom error on the backup server: (the following are all the eventlog errors on the backup exec server that pertain to this problem)
Event Type: Error
Event Source: Backup Exec
Event Category: None
Event ID: 34113
Date: 5/7/2009
Time: 8:34:35 AM
User: N/A
Computer: COGITOR
Description:
Backup Exec Alert: Job Failed
(Server: "COGITOR") (Job: "Processing") Processing -- The job failed with the following error: A communications failure has occurred.
And
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10009
Date: 5/4/2009
Time: 11:10:20 AM
User: N/A
Computer: COGITOR
Description:
DCOM was unable to communicate with the computer 192.168.91.113 using any of the configured protocols.
I check DCOM settings and they appear to be set correctly - no datagram protocols. only "Connection-oriented TCP/IP Protocol"
I then check the registry settings for DCOM and I cannot find the registry key
"HKEY Local Machine/Software/Microsoft/RPC/DCOM Protocols" (or any key under RPC that has to do with DCOM)
ANy help here? This is really getting frustrating