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Errors on Exchange 2007 Backups

KathyN
Level 3

In July, I installed Exchange 2007 and set up backups using BackupExec 12.5.  things were working fine until we had some major hardware issues with our new server - system board was replaced 3 times, Dimm's were replaced 4 times, and the processors were both replaced.  Since that time, backups have not been happening on the server.  The Exchange SErver is 64 bit, Windows 2008 server.  The domain controller is Windows 2003, 32 bit.  Symantec BackupExec resides on the domain controller.  There are only 3 servers in this DMZ.  the other server is the soon-to-be retired Exchange 2003 server.  The error messages are as follows:

            Server - email.ocean.city.k12.nj.us
AOFO: Started for resource: "\\email.ocean.city.k12.nj.us\Microsoft Information Store\First Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
The following volumes are dependent on resource: "D:" .
The snapshot provider used by VSS for volume D: - Microsoft Software Shadow Copy provider 1.0 (Version 1.0.0.7).
Network control connection is established between 192.168.1.181:1226 <--> 192.168.1.31:10000
Network data connection is established between    192.168.1.181:1257 <--> 192.168.1.31:6623
Set Information - \\email.ocean.city.k12.nj.us\Microsoft
                  Information Store\First Storage Group
                        Backup Set Information
Family Name: "Media created 11/2/2009 10:20:45 AM"
Backup of "\\email.ocean.city.k12.nj.us\Microsoft Information Store\First Storage Group" as ""
Backup set #1 on storage media #1
Backup set description: "Email1"
Backup Method: Full - Database & Logs (flush committed logs)
Microsoft Exchange Server Agent: Started

 

Backup started on 11/2/2009 at 10:24:16 AM.
Backup Set Detail Information
The consistency check of the snapshot for the Microsoft Exchange transaction log Logs was successful.
An inconsistency was encountered on the storage media in Email1.
V-79-57344-33994 - The data being read from the media is inconsistent.

 


Backup completed on 11/2/2009 at 10:32:47 AM.
Backup Set Summary
Backed up 0 Exchange Server stores
Processed 9,066,372 bytes in  8 minutes and  31 seconds.
Throughput rate: 1.02 MB/min
Compression Type: None

 

This backup set may not contain any data.


A selection on device \\email.ocean.city.k12.nj.us\Microsoft Information Store\Second Storage Group was skipped because of previous errors with the job.

 

      Job Operation - Verify
            Set Information - \\email.ocean.city.k12.nj.us\Microsoft Information
            Store\First Storage Group
                  Verify Set Information
Verify of "\\email.ocean.city.k12.nj.us\Microsoft Information Store\First Storage Group "
Backup set #1 on storage media #1
Backup set description: "Email1"

 

Verify started on 11/2/2009 at 10:33:12 AM.
Verify Set Detail Information
Difference encountered in file data.
The file Logs is different.
Difference encountered in file data.
Difference encountered in file data.
Difference encountered in file data.
An inconsistency was encountered on the storage media in Email1.
V-79-57344-33994 - The data being read from the media is inconsistent.

 


Verify completed on 11/2/2009 at 10:33:13 AM.
Verify Set Summary
Verified 1 Exchange Server stores
Processed 8,602,510 bytes in  1 second.
Throughput rate: 492 MB/min

 

 

      Job Completion Status
Job ended: Monday, November 02, 2009 at 10:33:13 AM
Completed status: Failed
Final error: 0xe00084ca - The data being read from the media is inconsistent.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-33994


      Errors
      Click an error below to locate it in the job log
Backup- \\email.ocean.city.k12.nj.us\Microsoft Information Store\First Storage Group An inconsistency was encountered on the storage media in Email1.
V-79-57344-33994 - The data being read from the media is inconsistent.
A selection on device \\email.ocean.city.k12.nj.us\Microsoft Information Store\Second Storage Group was skipped because of previous errors with the job.
Verify- \\email.ocean.city.k12.nj.us\Microsoft Information Store\First Storage Group Difference encountered in file data.
The file Logs is different.
Difference encountered in file data.
Difference encountered in file data.
Difference encountered in file data.
An inconsistency was encountered on the storage media in Email1.
V-79-57344-33994 - The data being read from the media is inconsistent.


I am using the backup to disk option onto the domain controller.  the old email server backs up perfectly.  The new server never gets past 60 MB and backs up at a rate of 1 MB per minute.   I already uninstalled and reinstalled BackupExec and installed the latest sp.  I installed the latest Windows updates.  I defragged the drive that contains the backups.  I uninstalled and reinstalled the agent on the email server.  I made sure that the agent points to the correct backup exec server. 

Any help would be appreciated!

 

3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi Kathy,

Check this out relating to your Difference encountered in file data error:

http://seer.entsupport.symantec.com/docs/267554.htm

KathyN
Level 3
Thank you for this.  I'm giving it a try.

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi Kathy,

Did you come right here?