Identifying Failed Backup In a policy (Backup Exec 12.5)

[T3chBallad]

Hi Guru's,

Im new to Backup Exec currently facing a confusion as i am only familiar with NBU.

The Question:

We are running on a 12.5 Backup Exec currently,

There are multiple clients configured for backup in 1 policyThere's this 1 client is keep failing due to below error:

Set type               : Backup
Set status             : Completed
Set description        :

Resource name          : \\xx.xx.xx.xxx.COM\CDMShare
Logon account          : System Logon Account
Encryption used        : None

Error                  : e00084af - The directory or file was not found, or could not be accessed.

Agent used                     : Yes
Advanced Open File Option used : Microsoft Volume Shadow Copy Service (VSS)

Byte count             : 0 bytes
Rate                   : 0.00 MB/Min

Files                  : 0
Directories            : 0
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0

Start time             : Tuesday, November 26, 2013 12:54:28 AM
End time               : Tuesday, November 26, 2013 12:54:31 AM

Does this means that all other client configured in this policy failed too?

I'm having this confusion is because when i checked the other client backup status in the same job, its stated completed with data written record:

Set type               : Backup
Set status             : Completed
Set description        : Full backup

Resource name          : \\\\xx.xx.xx.xxx.COM\CDMShare
Logon account          : System Logon Account
Encryption used        : None

Agent used                     : Yes
Advanced Open File Option used : Microsoft Volume Shadow Copy Service (VSS)

Byte count             : 49,603,138,059 bytes
Rate                   : 1,742.00 MB/Min

Files                  : 129,608
Directories            : 408
Skipped files          : 0
Corrupt files          : 0
Files in use           : 0

Start time             : Monday, November 25, 2013 11:13:23 AM
End time               : Monday, November 25, 2013 11:40:32 AM

Media used             : C00073L3

So if 1 client is failed out of 74 clients, does that effect the entire policy for the job as Failed?

Also theres this major issue we are facing on a 2 cluster node server whereby 01 failes but is backed up in 02

But still shows the entire policy failed.

Thank You So Much Guru's

Best Regards 

[T3chBallad]

Kindly assist
thank you

[pkh]

Policies are just templates for jobs.  They are not actual jobs.

The actual jobs are generated when you apply a selection list to the policy and this selection list specifies the actual resources to be backed up.  Thus if you apply 2 selection lists to the same policy, 2 sets of jobs would be produced and these operate independently of each other.

The job that failed will not affect the other jobs generated from the same policy.

To correct the the error, check whether the path actually exists.  It it does not, then remove the path from the selection list and generate the jobs again.  You may need to click on the View by Detail tab and hunt for the path to delete it.