10-08-2008 06:38 AM
Hi,
I am having trouble with backing up my VM's when trying to access the SAN directly. I am able to see the LUN's that contain the VMFS datastore (and my VM's) when I use the Disk Management MMC in Windows, on my server with both VMware Consolidated Backup (VCB Proxy) and Backup Exec 12.5 (with correct agents).
I am however able to backup these same VM's (with GRT) if I change the VMDK export file format transport mode to NBD. Obviously, since this server can see the LUN's on the SAN, I would like for it to be able to access it directly over the fibre, instead of relying on a very slow LAN based backup.
I was hoping that by using this, I wouldn't have to spend a serious amount of time learning how to use the CLI of the VCB software/scripts.
Any help, as always, is appreciated.
Job Completion Status
Job ended: Wednesday, 8 October 2008 at 8:27:35 PM
Completed status: Failed
Final error: 0xe000954c - An error occurred while running the VMware 'vcbMounter' command to back up a virtual machine. See the job log for details.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38220
Errors
Click an error below to locate it in the job log
Backup- VMVCB::\\CMCS-VC\VCGuestVm\(DC)CMCS(DC)\vm\CMCS-AV
V-79-57344-38220 - Backup of the virtual machine 'CMCS-AV' failed. VMware VCB framework reported the following error
Error: Failed to open the disk: Cannot access a SAN/iSCSI LUN backing this virtual disk. (Hint: If you are using vcbMounter you can use the option "-m ndb" to switch to network based disk access if this is what you want.) If you were attempting file-level access, stop the vmount Service by typing "net stop vmount2" on a command prompt to force vmount to re-scan for SAN LUNs and re-try the command.
10-09-2008 05:59 AM
10-09-2008 06:04 AM
The VCB Proxy and the Backup Exec 12.5 server are the same physical machine.
I can confirm that this server can see the LUN's where the VM's reside. If I open "Disk Management" on the server, I can see the 2 LUN's in there as "unknown disks".
10-10-2008 05:54 AM
Please open a ticket with support for assistance with this issue. I have provided a link below to find your local support number.
http://www.symantec.com/business/support/contact_techsupp_numbers.jsp?pid=15047
10-21-2008 07:44 AM
10-24-2008 04:36 AM
09-17-2009 07:41 AM
Backup- VMVCB::\\MATERIA\VCGuestVm\(DC)domain.com(DC)\vm\Windows Server 2008\Win_MOSS_SQL_2008 V-79-57344-38220 - Backup of the virtual machine 'Win_MOSS_SQL_2008' failed. VMware VCB framework re... Error: Not running in a Virtual Machine managed by vCenter. this is my deployment diagram: http://img230.imageshack.us/img230/8875/esxi.jpg I've set up vcenter(VCB-HELPER) inside the ESXi1 local datastore but still i can't back up the VM into it.