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VSS Snapshot warning. File *.* /s is not present on the snapshot.

rajesworld
Level 2

Hi here am facing the notification. My backup jobs were successfully completed with exception. the exceptions are VSS Snapshot warning. File *.* /s is not present on the snapshot. Kindly help to reslove this.?

Explain with steps!!

3 REPLIES 3

VJware
Level 6
Employee Accredited Certified

Edit the backup job and under Advanced Open File Option, set it to use the Microsoft VSS provider.

If you are running any antivirus, set it to exclude from scanning the BE processes.

Lastly, have a look @ this KB also - http://www.symantec.com/business/support/index?page=content&id=TECH126412

rajesworld
Level 2

Hi, I checked we are already enabled Microsoft VSS provider with Automatic-allows VSS to select the snapshot provider. and we had already excluded from antivirus also

VJware
Level 6
Employee Accredited Certified

Which files is is referencing to as missing from the snapshot ?

Any vss/volsnap events logged ?