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benutzerdefinierte Auswahl - Zugriff verweigert

schesta
Level 3
Partner

Hallo

 

ich möchte C$ und D$ auf einem Server in der DMZ sichern.

 

Also möchte ich dies als netzlaufwerk über die benutzerdefinierte Auswahl machen.

 

Also gebe ich den Pfad \\IP\C$ und gebe das entsprechende Benutzerkonto an \\IP\administrator

Aber es gibt immer den Fehler Zugriff verweigert.

 

Der UNC Pfad und Benutzername und PW sind richtig, weil ich sie unter Windows damit wunderbar verbinden kann.

Hat jemand eine Idee?

 

Vielen Dank

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Have you added the username/password of the server in the DMZ into Backup Exec? When browsing the server from within BE itself, you can then select that username/password.

Also, check and make sure that if you're running a firewall, that the correct ports are opened.

If you need to change the ports:

http://www.symantec.com/business/support/index?page=content&id=TECH24256

Ports used by BE:

http://www.symantec.com/business/support/index?page=content&id=TECH49563

 

Thanks!

View solution in original post

2 REPLIES 2

RahulG
Level 6
Employee

Do you have Remote agent installed on the server which you are trying to backup . You need to install remote agent on the target server and also make sure you have the remote agent license installed on the media server.

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Have you added the username/password of the server in the DMZ into Backup Exec? When browsing the server from within BE itself, you can then select that username/password.

Also, check and make sure that if you're running a firewall, that the correct ports are opened.

If you need to change the ports:

http://www.symantec.com/business/support/index?page=content&id=TECH24256

Ports used by BE:

http://www.symantec.com/business/support/index?page=content&id=TECH49563

 

Thanks!