08-04-2014 10:33 AM
Hi
i have EMC NAS Storage ix4-300d and i want to backup shared data
i added a linx server and task was successful
when i want to backup NAS Storage the the issue stoped with error brows failure (error attached in file attachment
i hope you help me
thanks
08-04-2014 10:45 AM
Hi,
Unless you've added in that NAS to AD you're going to get that issue...try going in via \\IP_Address and see if this resolves it.
Thanks!
08-04-2014 10:49 AM
are you mean AD or DNS i added recod in DNS
i didn't understand going in via \\IP_Address ?
thnks
08-04-2014 11:42 AM
Sorry, DNS...you've added the NAS via server name in BE...try adding it with the IP address instead.
THanks!
08-05-2014 12:35 AM
i did it but still brows failure
08-05-2014 12:37 AM
...ok, in your hosts file, create an entry pointing to the NAS.
I know those NAS arrays can integrate into AD so it MIGHT be an option, but you need to read up on this first before doing it.
Also make sure that the NAS local admin account has been loaded into BE under the Network and Security drop-down menu, and when you browse the NAS use that account.
Thanks!
08-05-2014 01:02 AM
sorry .. i did .... a comunication failure occurred
08-05-2014 01:06 AM
...is there an antivirus/firewall running on the NAS? If so, turn them off and try again...
Thanks!
08-05-2014 02:00 AM
no antivirus/firewall istalled
08-05-2014 02:06 AM
2 last things to do:
1. Check the BE 12.5 HCL and make sure that the NAS is listed on the HCL;
2. Make sure you have a Remote Agent licensed on the media server.
Thanks!
08-05-2014 02:56 AM
Is the option "Enable selection of user shares" selected ?
08-05-2014 03:44 AM
please ...where this option
08-05-2014 03:53 AM
In the Backup Exec UI, click on Tools - Options and choose Preferences.