03-30-2012 04:39 AM
Hello all,
Some, but not all users are experiencing issues with retrieving items from EV. The error they get is:
Could not show this item, Try again, If it still failes contact your Help Desk. An internal error occurred on the webserver. Error -2147023879 30-03-2012 10:45:17
Resetevclient etc run. I have granted myself access to one of the archives affected, and get the same error.
Trying to open the item from AE in webbrowser gives : GetOnlineAttachmentFileSize 0x800703FA
See attachments for client-trace, and screenshot of error.
Restarted services, restarted IIS, reset IIS. There are no events in eventlog directly leading to a cause.
If anyone has an idea to research, I'd be gratefull.
Gertjan
Solved! Go to Solution.
03-30-2012 05:17 AM
Event ID: 6979 AutoStorageOnline error. |Reason: Illegal operation attempted on a registry key that has been marked for deletion. (0x800703fa) |Reference: [CTSOL] |
In tracefile.
Rebooting server fixed this
03-30-2012 05:17 AM
Event ID: 6979 AutoStorageOnline error. |Reason: Illegal operation attempted on a registry key that has been marked for deletion. (0x800703fa) |Reference: [CTSOL] |
In tracefile.
Rebooting server fixed this