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EV 11 with OWA 2010 not working correctly

Suresh195
Level 2

I have Lab environment with following servers. Exchange 2010 and EV 11.

Except OWA all other functions are working correctly.

when i log OWA can see only the shortcuts and not the complete message content. Also the EV buttons are not displayed either internally/externallly.

Follwoing things set from WEB.CONFIG

<add key="EnterpriseVault_LogEnabled" value="false" />
        <add key="EnterpriseVault_ResourceVersion" value="v11.0.0.1351" />
        <add key="EnterpriseVault_ExternalHostNames" value="owa.mail.com" />
        <add key="EnterpriseVault_ExternalWebAppURL" value="/EnterpriseVault" />
        <add key="EnterpriseVault_UseExternalWebAppUrl" value="true" />
        <add key="EnterpriseVault_ExchangeWebServicesURL" value="https://localhost/ews/exchange.asmx" />

Also IP allowed set in EVAnon directory. OWA extensions installed on EXchange server . EVORT tool result success(all are green). 

Followed http://www.symantec.com/business/support/index?page=content&id=HOWTO58375#v9666766 to set Data access account.

Anything else need to check?

 

 

2 REPLIES 2

Andrew_G_
Level 5
Employee Accredited

Can you set LogEnabled to true, start a new user owa session and post the log?

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

what does it say in the EV-OWA logs?