11-18-2014 04:42 AM
Hi Team,
We are using EV 10.1 for exchange on Windows 2008 SP1 platform. We are getting below events on the servers. This events (3475, 6592 & 6183) arre getting generated frequently. We have more than 4000 Useres enabled for EV
Any sugegstion on this events would be appreciated.
Event ID: 3475
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 11/18/2014 9:45:11 AM
Task Category: Agent Client Broker
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
One or more errors occurred during the creation of a profile to connect to an Exchange Server.
Targeted Exchange Server: XXX
Mailbox: SMTP:abc@y.com
ConfigureMsgService failed with the following errors:
Out of memory error has occurred for the following connection points:
This indicates that the maximum number of connections has been consumed on this Enterprise Vault Server.
Event ID 6592
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 11/18/2014 10:31:51 AM
Event ID: 6592
Task Category: Migrator Server
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Abnormal error occurred
Event ID: 6183
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Date: 11/18/2014 10:20:14 AM
Task Category: Archive Task
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Error creating memory for saveset
Not enough storage is available to process this command. (0x80070008)
Thanks
Sri
11-18-2014 05:35 AM
i found a few posts where other people had the same error.
https://www-secure.symantec.com/connect/forums/event-id-3432-both-archiving-and-retrieval-out-memory-error-has-occurred-following-connection
https://www-secure.symantec.com/connect/forums/archive-task-failing
the fix for them was:
1. In Regedit,
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\KVS\Enterprise Vault\Agents.
2. Created a new DWORD Value RemoveEmbeddedAttachments with decimal value of 0.
3. Rebooted the archiving tasks