03-10-2011 07:25 PM
I try to troubleshoot Offline Vault case. Since some EV emails able to show the content and attached file during PC are offline (not connected in network). Some EV email do not show full email cotent and leave EV URL link only.
Background:
1. Exchange 2003
2. Outlook 2003
3. EV 8.0.3 (Server and client)
Step I took:
1. I enable PC name: PC_A to enable Cached mode, change max cached size to 3 GB. After 1st synchronization, it took 2.67 GB on current cache size. No of items in Cached: 12733.
2. Enable PC name: PC_B to enable Cached mode, change max cached size to 5 GB. After 1st synchronization, it took 768 MB on current cache size. No of items in Cached: 3177.
Content Synchronization status: Complete on both PCs. I manually trigger few times to synchronize both PCs. It got same cache size.
Question:
1. If I suspect EV emails do not download / synchronize, how could I trigger flush download EV email again ?
2. How could I make sure all EV email download /synchronize to local PC Offline Cache file ? I expect my case meet that issue.
03-15-2011 04:46 PM
03-23-2011 08:41 PM
Finally
1. I reset EV Cache folder.
2. Change Max size thru Reg change.