we still have some probs mit EV 9.0.3 in a mixed Envirnonment (Domino + Exchange)
- we´ve some trouble with backup (ends everytime partially successful)
-> solved > error in the Netbackup Vaulstorage Policy, somebody hs included DB-names in this policy...
- regarding a info of EV-Support Engineer, changeing the determining of a sucessful backup from archivebit to triggerfile -> done
- storage service detects PartitionSecuredNotification.xml
is the storage service searching for a additional trigger-file ? IgnoreArchiveBitTrigger.txt??? or is the existence of the xml-one enough
the prob is, that the vault stores doesn´t came out of the backup mode and the shortcut processing don´t start
thanks and kind regards,
When the archive bit method cannot be used, you can use the IgnoreArchiveBitTrigger.txt or PartitionSecuredNotification.xml methods. Both methods are supported and once the Vault Store comes out of backup mode, the StorageFileWatch process should try to read the XML file first, if not, it would try to read the TXT file.
If you are using NetBackup or BackupExec, you should see the XML file created in the root of the VS partition. If you open the XML you will see more information about the software and when the backup was taken. This Tn has more information:
How to use a trigger file (IgnoreArchiveBitTrigger.txt or PartitionSecuredNotification.xml) for devices that do not support the Archive bit
I hope this helps.
thanks, i had found the TN last week (i just reed it on the fly ;)
from my point of view the xml is ok and the "storage file watch" detects the xml successful but EV doesn´t clear the backupmode automatically and the shortcut processing won´t start
i´ve got 2 vault stores within this group, but i can only find 1 notice at the events from sorage file watch for 1 vault store.
there still exists 2 notification xml files
2 VS within this group, the xml exists for both and should be ok....but i can see only 1 event for the detection of the storeagefilewatch in the enterprisevault-events
at the moment i´ve started a dtrace of the StorageFileWatch and have cleared the backupmode of the VS manually...
what could be the next step after the dtrace of the storagefilewatch, because it looks "ok" for me
thanks & regards,
If you can set/clear backup mode from the EV console and using a powershell script, then it could be something related to the NetBackup Agent for EV. However, if you try to set/clear backup from the console and/or using powershell and doesn't work, then I'd suggest you to open a case with support.