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EV10 Client Error

jpergola329
Level 5

hello,

running ev 8 sp5.. yes i know its old, we are working on it..

please see the attached error, getting this in on the client side.

server: ev8 sp5

client ev10

i have followed all the articles to solve it but the error comes and goes.

https://www-secure.symantec.com/connect/forums/enterprise-vault-add-pop-message-outlook-data-file-size

and other ones i found.

any ideas?

thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_Wilcox1
Level 6
Partner

The 10 client wouldn't be supported with an 8 server by the way.

Screen Shot 2014-09-24 at 19.49.28.png

Working for cloudficient.com

View solution in original post

2 REPLIES 2

JesusWept3
Level 6
Partner Accredited Certified

would need to see a client log with full tracing
But its most likely PST Disable Grow that would affect how Vault Cache works etc, so the log would tell us the Registry key it found that is restricting the growth and what registry settings it was looking for to override it

https://www.linkedin.com/in/alex-allen-turl-07370146

Rob_Wilcox1
Level 6
Partner

The 10 client wouldn't be supported with an 8 server by the way.

Screen Shot 2014-09-24 at 19.49.28.png

Working for cloudficient.com