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EV11.0.1 Search - Date format

mwiggs2000
Level 4

We have users in multiple countries, yet all of our users are getting US date format in the search results.

SEV_Date_Format.PNG

As we only give users access to the vault via this mechanism, we are limited with options.

I found this post from June, but no solution was found.

Does anyone know if there is a fix for this?

2 ACCEPTED SOLUTIONS

Accepted Solutions

JesusWept3
Level 6
Partner Accredited Certified

Your best bet is contacting your Symantec sales representatives to see if they can get any information on the enhancement request

https://www.linkedin.com/in/alex-allen-turl-07370146

View solution in original post

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

if you submit your idea on the right place on the forums, you'll (eventually) get visibility from product management for it. here's the link: https://www-secure.symantec.com/connect/archiving-and-ediscovery/ideas

View solution in original post

8 REPLIES 8

JesusWept3
Level 6
Partner Accredited Certified

Your best bet is contacting your Symantec sales representatives to see if they can get any information on the enhancement request

https://www.linkedin.com/in/alex-allen-turl-07370146

View solution in original post

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

if you submit your idea on the right place on the forums, you'll (eventually) get visibility from product management for it. here's the link: https://www-secure.symantec.com/connect/archiving-and-ediscovery/ideas

View solution in original post

EVGarrison
Level 5

This is ridiculous! How come they havent addressed this yet....

Most of the world uses DD/MM/YYYY but US dont, so they leave it as the US format! Unbelievable. I have lots of unhappy users on this issue alone here and a Director wanting to save money, this issue isnt helping my renewal case.

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

i think everyone agrees with you. the recommendation is to create the forum idea as we mentioned to you 3 months ago and also bring it up with your symantec sales rep as was also suggested to you.

mwiggs2000
Level 4

To clarify, it is only the UK users who have a problem.

Other nations get the correct setup, but SEV recognises all English speaking countries as US date format.

I raised an idea a while back:

https://www-secure.symantec.com/connect/ideas/ev11-en-gb-correct-date-format

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

i voted it for you

EVGarrison
Level 5

i voted too.

Didnt realise it was just affecting UK, that seven more annoying now, it was slightly easier to take knowing lots of other nations were in the same boat but if SEV sees UK as US......... then hopefully as its a known issue it can get addressed quickly.

Andy_Nash
Level 4
Employee

Hi,

Thanks for the comments, EV12 has a number of date related improvements for EVS. Configuration of the date format being one of them.

Look out for more information on EV 12 coming soon.

Regards,
--Andy