Good Luck. I've completely given up on that tool since it has never worked. It tells me I need a license to run it, everyone says "no - it's free with version 5 and up" - well, here we are at v6 sp4 and still the tool wants a valid license. The worst part - you can't get anyone at Symantec or Veritas to understand what you're asking for. So - good luck to ya ...