03-29-2013 04:52 AM
We have upgraded from EV 9.0.1 x32 to EV10 (2008 R2 Server) we can open archived emails from Outlook successfully, however not from OWA.
Receive error 'Remote server returned an error:(404) Not Found'
I have changed the server name in the evserver.txt file and ran the OWA 2003 Extension msi again then restarted IIS with no success.
We are using Exchange 2003
Please advise.
Solved! Go to Solution.
04-01-2013 05:58 AM
When you ran the script did you use the Data Access account or the Admin? You should have used the data access account.
cscript owauser.wsf /domain:domain /user:(data access account) /password:password
03-29-2013 04:57 AM
A couple of quick questions:
a/ Do you see the shortcut icons in the list of mail messages (in the Inbox for example)?
b/ Do you see the OWA toolbar?
03-29-2013 05:00 AM
Also, did you run the owauser.wsf on the new EV Server so the EVAnon website would be created?
03-29-2013 05:35 AM
03-29-2013 05:44 AM
Look in the Setting_up_Exchange_Server_Archiving.pdf that is in the Documentation folder in the Configuring Enterprise Vault access for OWA users section.
This will walk you through all the steps you need to do.
Or you can view this:
Article:HOWTO58373 | | | Created: 2011-08-01 | | | Updated: 2013-01-18 | | |
Article URL http://www.symantec.com/docs/HOWTO58373 |
and
Article:HOWTO58375 | | | Created: 2011-08-01 | | | Updated: 2013-01-18 | | | Article URL http://www.symantec.com/docs/HOWTO58375 |
03-29-2013 06:05 AM
If its a Frontend / backend setup of Exch 2003, did you upgrade the OWA extensions on both servers? then can you first try to login to OWA using BE URL such as:
http://backendservername/exchange
And check if you can retrieve the archived items. If not then login to EV Server using Vault Service account credentials and open command prompt (run as administrator) , change the directory to EV installation directory for eg: c:\program files x86\enterprise vault and then type following command:
OWAusers.wsf /domain:<EnterDomainName> /User:<AnonUserAccount> /Password:<PasswordofAnonUser> /Exch2003
Note: If you dont know the anon user account details, you can search in AD or quickly create a new user (just normal user without any extra rights/group memberships)
After running above command, crestart EV Admin service and sync all users from mailbox archiving task properties in admin console. Check IIS if EVAnon VD has been created or not. Once confirmed, make sure Data Access Account has been configured, in admin console, goto Directory on <EvServerName> , right click >> properties >> Data Access Account. There you will need to specify Anon User account details.
And at last check the shopping basket permissions, by going into properties of shopping services from admin console, make a note of the shopping basket path, then using Windows explorer check NTFS permissions on that folder. Anon User should have Full Control on that folder and child folder/objects.
Now again I would recommed you to restart the admin service and sync the users. Check OWA from backend server first, if you can retrieve without error. Try clearing the IE cache if does not reflect.
I hope this helps.
03-29-2013 06:07 AM
03-29-2013 06:21 AM
As per the error goto IIS Manager, check that Feature Delegation for 'IPv4 Address and Domain Restrictions' is set to 'Read/Write'
03-29-2013 06:31 AM
Check this article for exact steps:
03-29-2013 07:40 AM
03-31-2013 05:57 AM
03-31-2013 11:40 PM
On EVAnon VD, ASP impersonsation enabled? Its under Authentication section
04-01-2013 01:13 AM
04-01-2013 05:58 AM
When you ran the script did you use the Data Access account or the Admin? You should have used the data access account.
cscript owauser.wsf /domain:domain /user:(data access account) /password:password
04-02-2013 06:34 AM