02-10-2016 03:34 PM
Hello
I have a strange issue whereby a number of my PDF files ( that are archived) will not open via archive shortcut in windows explorer, however if i copy the archive shortcut and paste into the same folder the PDF files open.
The drawback of this is that I have copy each file and there are circa 1000 files I need to open.
Has anyone got experience of this behaviour?
Thanks
Lois
02-10-2016 09:16 PM
how large are these PDF's? maybe by moving them you are prompting it to download the file? Have you tried to restore before opening?
02-11-2016 02:27 AM
02-12-2016 07:59 AM
Hello
The situation is now resolved and appeared to be caused by an EV task running in the background when it should of been running out of business hours
02-14-2016 05:07 PM
You might want to look at this technote. Could be related https://www.veritas.com/support/en_US/article.TECH214690