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Enterprise Vault

Discussion Posts

Resolved! Support Procedures

Are any of you able to open cases using the "My Veritas" website? Or, do you have an email address that you can use to send to support? I tried - '' last week but got no response. I'm just trying to avoid call...

Enterprise vault 11.0.1 CHF4 Slow "new search"

Hi Guys, i have a problem with the new enterprise vault search (EV11.0.1 CHF4 on Windows Server 2012 R2 Std) When i go to the homepage https://evserver/enterprisevault, clicking on new search it takes 45 seconds to open my archive for search. Afte...

Andrew_F by Level 3
Partner Accredited
  • 14 replies
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EV reports “Warning: quota not achieved

EV reports shows “Warning: quota not achieved EV reports shows “Warning: quota not achieved” under archiving status for many users Our setup has age and quota based policy (age based is 60 days and quota bases is 70 % When I check the mailbox quot...

Event ID 8392 EnabledForIMAP

Hey guys, at the moment I'm flooded with with errors of the Migrator Server with event ID 8392 8392 seems to be a general issue for "The EnterpriseVault.DirectoryVault object reported an error." but here in the forum I only found it for other tas...

woelki by Level 4
  • 4 replies
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Resolved! PST Import and duplicate items

Hi, I'm going to export a user's mailbox to PST and then import the file into the Vault. Will an item that exists in that user's mailbox still get archived if the item has already been imported into the vault? Or if EV sees the item in the user's ...

Resolved! Index Volume Recommended Free Space?

Hi, I have a vague memory that index volumes should have 10% free space but I cannot find any documentation on this. The reason I ask is that I have 2TB index volumes and keeping 200GB free seems excessive. Is anyone aware of any documentation or h...

Elio_C by Level 6
  • 2 replies
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PST Migration stuck in "completing" state - Centera

Hi, after a pst migration a lot of psts stuck in "completing" state.  We use a centera with saftey copies and collections in ev. EV deletes only the pst file when the centeras replicated the archived savesets. This happened two days ago but the sta...

EV client make outlook 2013 freze

Hi all, A customer of mine got EV version running but has problem with some of his users outlook 2013 (15.0.4783.1000,15.0.4783.1002) freezes due to the ev client. Has anyone experience the same issue? Is there a solution? Regards, ...

Magnus_SE by Level 4
Partner Accredited Certified
  • 1 replies
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Resolved! PST import into Archive job failed

Hi, I have a question regarding using the EV import pst wizard in the VAC. I ran a job to import a pst into a user's archive but it failed in the middle of the job due to the server the pst was hosted on rebooted unexpectedly. Now I want to retry th...

JimmyNeutron by Level 6
Partner Accredited
  • 4 replies
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Resolved! SQL Query assistance.

Hello all, I am looking for adding some info to the below SQL. This is for EV11.0.1CHF3 The query I use is: Use EnterpriseVaultDirectory SELECT EME.MbxDisplayName,RT.RetentionCategoryName FROM [EnterpriseVaultDirectory].[dbo].[JournalingTarget] ...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 2 replies
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SharePoint Archiving Error

Setting up a new SharePoint archiving environment (EV 11.0.1 CHF4 and SharePoint 2013) and I'm seeing the following (not very helpful) errors in the archiving report ***  Error   ****    - The type does not match the type of existing values Paramet...

EdLacey by Level 5
  • 1 replies
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