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Enterprise Vault

Discussion Posts

Enterprise Vault Service is Not available

HiI upgraded from EV V4 CP7 to EV Version 5 SP 5.Everything upgraded fine except the update of the directory service took a lot longer then it did when I did the same upgrade in another environment.Anyways everything appears to be working fine - no e...

EV6 - Worth the upgrade?

We are currently running EV5 SP5 with CA5.1 SP4. These latest upgrades have resolved some lingering performance issues we had been experiencing, in addition to resolving a few bugs we were dealing with. Things have been running great now for about a ...

Resolved! Everyone permission on some archive permissions

Hello,On some user archive in my Enterprise Vault environment, i have an automatically set "Everyone" permission set to denied.Indeed, impacted users cannot access their archives... If I force a synchronization on the user which encounter the problem...

Changing or adding new archiving target(s)???

When KVS ver6.0 was initially installed I opted to select "Whole Exchange Organization" as the target archive. Since doing this I've only added and archived one group, the IT group, for testing into this target using the default exchange mailbox poli...

100% CPU Util in Outlook.exe

Hi there. I'm running a pilot roll out of EV SP1 for Exchange. One of my users is experiencing 100% utilitisation in outlook.exe after the installation of the user extensions. If we remove the extensions, the client stays stable. He has 22 000+ items...

Exchange 2003 SP2 OWA not showing archived messages

Hi guys, getting the classic @65 bytes for attachments in OWA..using EV 6 SP1...the only thing a bit new for me here is that the customer is running Exchange 2003 SP2 on Backend only servers...also installed Exch 2003 SP2 Sys Man on the EV server.Als...

OWA Extension error 500

Hi, we have a clustered Exchange 2003 and one Enterprise Vault 6.0 Sp1 (no front end)All worked fine until we change the EV service domain account password.I already change the credentials in EV console and restart all EV services.Now Outlook works f...

Lu_K by Level 4
Partner Accredited Certified
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EV6.0SP1 Which Outlook? Which MAPI DLL?

Which Outlook client does Enterprise Vault 6.0 SP1 require?The following KB article implies Outlook2003 with SP2 is now supported.http://seer.support.veritas.com/docs/281568.htm Where as this KB article implies it is not.http://seer.support.veritas.c...

Backup

Hi,I have been getting error for Storage Foundations Flashsnap License on my Directory service computer & An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly resynchronized with the original ...

Resolved! Where's DA's SQL settings at?

Hey folks, I moved my SQL server to a new box, and reconfigured the EV5.0 environment to point to it. What I couldn't get pointed rightly was the DiscoveryAccelerator piece. Can anybody point me to the xml file that controls this setting? The...

Resolved! cscript owauser.wsf fails with error

Hello everyone,Windows Server 2003 SP1Enterprise Vault 6.0 SP1When I run cscript I get a popup window labeled WebApp and it states "Failed to update IIS metabase" "Error: 5:" "Invalid Procedure call or argument"There is also an entry in the system ev...

Duplicate LegacyDN & old Vaults

An interesting scenario, let me try to explain quickly & simply.It appears that when you enable a new mailbox with EVPM and a previous mailbox had the same LegacyDN value, the new mailbox will be enabled but assigned to the old vault. This may have o...

Glenn_Martin by Level 6
Employee Accredited
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Resolved! Quota based archiving question.

We are using quota based archiving, and our policy archives a mailbox until it has 10% of its storage limit free. It appears that EV acts on any mailbox which is within 10% of the quota. (i.e: Our quotas are 200,000 KB, and when the mailbox reaches 1...

Outlook 2003 SP2 No Reading Pane

I have Outlook 2003 SP2 clients with the full extensions loaded (SP1). Archived items will not display in the preview pane. This also happens in OWA, EV 6 SP1, Exchange 2003 SP2 running on Windows Server 2003.Any help, ideas, prayers would be appre...

MKJ by Level 4
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Journal Auditing.. Missing Audit Option

Hi,We would like to enable auditing on anything or one that searches our journal archive.In the help it says "In the left pane of the Administration Console, right-click the Directory and, on the shortcut menu, click Enable Auditing."The thing is, we...

Anonymous Billing account

Hello,As I work for an university we don't want to cancel any archived item when a user is leaving us. It could turn out to be really important research results....I would like to know if anybody knows a way to transfer in CAB file ( then to band) al...

dcom VS http EV6 Client

User Extension & Self-Install User Extension?What's the difference between both plug-in Outlook Extension?

Lu_K by Level 4
Partner Accredited Certified
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Resolved! Converter Sandbox

Do any of you know exactly what the EVConverterSandbox.exe process does?I tried looking in the EV documentation but found nothing. There are times during the day were this process pegs the CPU and Memory on our EV server. Also, there seems to be betw...