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Enterprise Vault

Discussion Posts

Create new Vault for user in EV

HI,Please be informed that we have a user who can manual move email to Vault in Outlook.He would like to request a new Vault then move his email in Outlook and keep the old vault then access his old vault via Web search.May I know the step for create...

Y1251 by Level 4
  • 433 Views
  • 2 replies
  • 0 kudos

Recall E-Mails

Hello,is there a possability to recall E-Mail Objects which are placeholders (similar to FSA Tool fsautility.exe with parameters -b -s) in users mailboxes? We have decided to migrate to Exchange Online, were the users need their E-Mails all in one pl...

OWA Add-in on Exchange2019 cu4 Initialization failed

Hey,we do not get the owa add-in working. (Outlook Plugin work fine)Error: initialization FailedCall: /owa/service.svc?action=ExecuteEwsProxy&ID=-40&AC=1ErrorMessage: The remote server returned an error: (401) Unauthorized.1) Exchange 2019  CU4 OnPre...

Upgrade Exchange to 2016 - EV related steps.

Enterprise Vault version 12.3.We are currently upgrading from Exchange 2010 to Exchange 2016 and now ready to start migrating mailboxes.Before mailboxes can be migrated I need configure Enterprise Vault for the new Exchange 2016 servers and am checki...

philt by Level 5
  • 967 Views
  • 6 replies
  • 0 kudos

Resolved! Archive items age

hi everyone,In my company sometimes we need to back for emails that ages more than 3 years, but the EV policies setted the deletion process to be after 3 years, I checked the administration console and I can untick "delet expired items" option for a ...

Remah by Level 3
  • 918 Views
  • 4 replies
  • 0 kudos

Enterprise Vault - Your Search Request Failed

Hi All, We are having the exact same issue discribed This is the exact issue we having as well https://vox.veritas.com/t5/Enterprise-Vault/EVS-from-Outlook-add-in-reporting-quot-your-search-request/td-p/861812Hope someone can assistCurrently having a...

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s_niro by Level 3
  • 1986 Views
  • 11 replies
  • 0 kudos

*.EML files stuck in the SMTP Holding Folder

Good afternoon,I have an issue.  The emails coming from our Exchange Server and being processed by our SMTP Archiving Task are all getting stuck in the SMTP Holding Folder.  It has enough space and has the correct permissions.  The server and service...

Regarding assign to another region support.

Hi,Please be informed that we log a ev's ticket in veritas portoal and all ticket will pass to India's support. Since we are located in East Asis and may I know how to change our ticket and assign to China or US support?

Y1251 by Level 4
  • 445 Views
  • 2 replies
  • 0 kudos

EV migration to O365?

Hi, this may or maynot be the correct location to post this, apologies if not. We have a legacy Enterprise Vault system for which responsibility has been handed to a new Team. • Enterprise vault consists of 3 servers. o EV01 o EVDA01 o EVSQL01 • All ...

RobBeau by Level 2
  • 628 Views
  • 2 replies
  • 0 kudos

missing index directory.

Hi,I'm running EV ver 12.4.0.1303I have an issue with my index location, the entire index directory was deleted more than 8 months ago. We had a third party (outside legal consul) supposedly administrating and monitoring this server. They left it as ...

Unable search item in VV

Hi,Please be inforemd that we have some user said that unable search item in VV and no result return. they also try to search using subject or mail content but also failed. may i know the step of configuretion for search function in VV?

Y1251 by Level 4
  • 679 Views
  • 3 replies
  • 0 kudos

Resolved! Migration domino to Exchange Archive

Dear TeamI hope you are doing good. I am migrating from domino platform to Exchange platformI am using Enterprise vault version 12.0.3 for archiving domino and Exchange platformAll user data migrated from Domino to Exchange using questNow each user h...

ghoda by Level 2
  • 354 Views
  • 1 replies
  • 0 kudos

Mailbox showing up in everyone's Vault Search

Have a situation where a mailbox is showing up in everyone's Enterprise Vault Search.  When you expanded it, two mail folders were visible.  I discovered why, in checking the permissions of those folders in Outlook, someone changed the "Default" perm...

jmarg76 by Level 3
  • 368 Views
  • 1 replies
  • 0 kudos