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Enterprise Vault

Discussion Posts

Resolved! How do I change a Vault Shortcut back to an E-Mail?

Hi,   We archive our users mailboxes so that they have 3 months worth of live mail in their mailboxes. For those users who are unable to manage their e-mail and cannot keep their mailboxes under our Exchange limit we allow them to have only 2 month...

Resolved! Synch - Post Migrations

Hi We are in the process of mailbox migations from Exchange 2007 - Exchange 2013. We are using EV 10.0.4 During the pilot migrations we have observed that post migrations we have to re-run the provisioning task and synch the mailboxes which are move...

Resolved! Webapp in Exchange 2013 for OWA

Enterprise vault in our organization is setup wtihout SSL currently. I believe with the new OWAwebapp the requirement is to use SSL. I currently have a star cert for my company, but no SAN cert for the indernal name. Unfortunally everything is deploy...

btrowdy by Level 3
  • 5 replies
  • 0 kudos

Microsoft Exchange 2013 CU8 and EV 10.0.4 support?

Hi All,   Has anyone heard if Symantec now suppports Exchange 2013CU8 and EV 10.0.4? They were supporting customers who had the IU installed on exchange and hotfix3 for CU6 &7 but want to make sure. It isn't listed in the compatabilty chart as of t...

EVKydd by Level 4
  • 3 replies
  • 0 kudos

Resolved! Bulk Recall Enterprise Vault failing

Hi guys, I'm trying to complete a bulk recall but I can receiving the below error. "Error in determining whether the file is a placeholder - Failure" Does anybody know what causes this problem? - as far as I can tell the file has actually been rec...

smtp archiving in ev 11.0.1 not working

Hi All, I have a labsetup with EV 11.0.1 and exchange 2010 setup. SMTP archiving is configured as per the document, however the mails are notbeing sent to EV smtp server's Holding folder. re configured the send connector in EXchange server with both...

jaiclan by Level 2
  • 4 replies
  • 1 kudos

Resolved! issue with HCP -

Hello all, Maybe one of you uses HCP as storage device, and maybe you have seen the below. Investigation triggered due to event 7118: The databases and storage partition may be in an inconsistent state. Recommended action: Run the EVSVR utility t...

GertjanA by Moderator
Partner    VIP    Accredited Certified
  • 3 replies
  • 0 kudos

Resolved! EV on Nimble Storage - Vault Partition Storage Type?

I found very little on the internet about the signifigance of selecting the proper 'storage type' when creating a vault store partition. I am hoping someone can point me to some decent documentation on the subject. We have recently moved from NetApp...

jberg by Level 3
  • 3 replies
  • 0 kudos

Resolved! Index volume update percentage complete in excess of 100%

One of the index volumes in our EV 8.0 SP5 environment is currently being updated, but the information being written to the event logs doesn't make any sense, the following is an example of one of the events. Log Name:      Symantec Enterprise Vault...

If EV is in Backup Mode FSAutility works ?

Hi All, My EV is in Backup mode. there are some issues which are preventing from clearing Backup Mode. After reboot it will be cleared. but FSAutlity will work.   Query: If EV is in Backup Mode FSAutility works ?   Regards, Abhishek

Resolved! Error accessing Vault Store

Hi all, I have installed and run some tests on ther EV on windows 2012 R2, SQL 2008 R2 I have created a new Vault store and promoted it to be default. I have deleted the test Vault Store. After that I had the problem Below Event Viewer!!! Error...

BEI by Level 5
  • 5 replies
  • 0 kudos

Resolved! Backing up with Arcserve UDP

Hi there, Hopefully someone will be able to help with this, we are moving over to Arcserve UDP for backups, we have left EV until last. Can anyone confirm this is a compatible way to backup the Vault data and indexes? We will carry on with pre and ...

Resolved! IPM.Note.EnterpriseVault.Original

Hi All We have Exchange 2013 CU5 and Outlook 2013 with EV 10.0.4 Noticed few emails message class are IPM.Note.EnterpriseVault.Original, may I know the reason and what above message class implies ? Also those emails noticed huge/irrelavant differe...

SQL space required during EV9 toEV10 Upgrade

Has anyone seen any guidelines on how much space is required for sql data and log files during EV9 to EV10 upgrade? The Upgrade guide mentions space requirement for the directoy DB only, which is usally very small. What about large vault store DB's...

Fremont by Level 5
Partner Accredited
  • 5 replies
  • 0 kudos

Evault Auditing data

We are working on our retention policies and was wondering if the auditing would.  It is my understanding that I can see how often users use their archives but can I see more detailed infomation.  Can I track the dates of the message being retrieved?...

pjglick by Level 4
  • 1 replies
  • 0 kudos

Upgrading EV 9 to EV 11. Do I need to go to 10?

I am upgrading EV9 to EV11.  From what I have seen I need to upgrade to EV 10. So migrate to EV 10 Then upgrade to EV 11. What about the clients?  I have outlook 2010 clients.  Do I upgrade addins to 11 before I migrate?  Or upgrade then to 10.  ...