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Enterprise Vault

Discussion Posts

Resolved! Enterprise Vault crashing randomly - Outlook 365

Hi,Currently a few of our users are having issues with Enterprise Vault randomly crashing and i wondered if i could get some assistance.The version of EV we are using is 12.3.1.XXX and we upgraded from the symantec version of 11.0.1.XXXSince the upgr...

nate009 by Level 2
  • 6 replies
  • 0 kudos

Resolved! Archive cleanup after placeholder deleted

Hi,I saw that in our configuration the option "Delete archived file when placeholder is deleted" is not selected yet.As we have a big archive I would like to remove data from the archive for already deleted placeholders (which are for sure hundreds o...

Resolved! Add-in v10.0.4 against EV12.4 server functionality

Hello,We are upgrading from EV11.0.1 to EV12.4 but some PCs still have add-in v10.0.4.  We may not upgrade if the restore from vault button soes not work in Outlook so, ¿Has anyone checked this functionality in those versions before?Thanks in advance

Permission needed for launching EVBAadmin

Hi,I need to give permission to a account so that it can launch EVBAadmin portal i.e http:\\localhost\EVBAAdmin. The account is local admin and I have provisioned the below permissionsPermissions on the Windows and ASP.NET temp foldersThe Authenticat...

Resolved! EV 12.4 Installation problem.

Hello everyone,Im trying to install EV 12.4, I have already executed the server preparation scanner run, after validating requirements for installation Im executing the Installation of a standalone Administration Console in a server but the installat...

EVuser17 by Level 3
  • 1 replies
  • 0 kudos

Resolved! Export Archive to Original Mailbox Failing

I've disabled my user from archiving and want to export the archive to original mailbox.When I go through the wizard and choose the option to export back to my mailbox (yes my mailbox has enough space in it) and click to start it then just says Faile...

Marcrp by Level 5
  • 8 replies
  • 0 kudos

Problem with Restoring Emails back to Archive

Hi All,We had to re-hydare one of the users mailbox, which completed successfully. Using outlook we archived few months of emails into PST file.Now we want to export all the emails older than 6 months back to EV so I followed the below articlehttps:/...

Decommission of EV 11

We are planning to decommission our EV environment which is EV 11 CHF4 with Single site and 4 servers. Kindly suggest me if there are any good documents explains about EV decommission.Will there any dependencies  if we delete the storage data after d...

Mrobin by Level 1
  • 2 replies
  • 0 kudos

Resolved! Enterprise Outlook Add-in issue

Hello All,I have some abnormal issue with Enterprise Vault Outlook Add-In. Currently have EV 12.4.1 installed on Windows 2016 Server.Issue is, the user enabled for archiving is able to access archive or search from Outlook 2013/2016 without any issue...

Resolved! Invalid fileserver

Hi , I'm using EV v12.3I would like to move placeholders  from one to an ohter server using the following command.\FSAUtility.exe -pm -s "\\SVIPCFILE1\D$\Test" -d "\\SVIPCFILE4\D$\Test" -l 0unfortunately I get the messag:Error: Invalid fileServer \\S...

Resolved! SMTP server low usage

Hi guys,I need change of range time for monitoring SMTP jurnaling.  The reaosn is that every day I am receving message "SMTP server low usage" where EV SMTP service receiving 1 mail between 07/21/2019 4:48PM and 07/21/2019 4:48PM. Please, see that ra...

PetrHanz by Level 4
Partner Accredited Certified
  • 1 replies
  • 0 kudos

archive policy

Hi,We are using Enterprise Vault to archive user's mailbox, the policy is that EV will auto archive email which older then 30 days and the archived email will show in VV in Outlook. user unable to move any item to VV.we would like to adjust the archi...

Y1251 by Level 4
  • 2 replies
  • 0 kudos