Hi,Currently a few of our users are having issues with Enterprise Vault randomly crashing and i wondered if i could get some assistance.The version of EV we are using is 12.3.1.XXX and we upgraded from the symantec version of 11.0.1.XXXSince the upgr...
Hi,I saw that in our configuration the option "Delete archived file when placeholder is deleted" is not selected yet.As we have a big archive I would like to remove data from the archive for already deleted placeholders (which are for sure hundreds o...
Hello,We are upgrading from EV11.0.1 to EV12.4 but some PCs still have add-in v10.0.4. We may not upgrade if the restore from vault button soes not work in Outlook so, ¿Has anyone checked this functionality in those versions before?Thanks in advance
We are in the process of shutting down our Exchange 2010 environment and would like to keep the Enterprise Vault v9.0.4 running for legacy purposes. (ie stand-alone Enterprise Vault) In our environment, we have the following service accounts that hav...
Hi,I need to give permission to a account so that it can launch EVBAadmin portal i.e http:\\localhost\EVBAAdmin. The account is local admin and I have provisioned the below permissionsPermissions on the Windows and ASP.NET temp foldersThe Authenticat...
I am running EV 12.2. I began moving a group of users from VSG to VSG. A large handful of users are stuck at Step 2 "Waiting to Update Shortcuts". I have successfully run archiving & shortcut processing against the mailboxes. Processing completed...
Hello everyone,Im trying to install EV 12.4, I have already executed the server preparation scanner run, after validating requirements for installation Im executing the Installation of a standalone Administration Console in a server but the installat...
We have a 5 year retention set on our journaling mailbox and multiple retention periods for user mailboxes depending on role - between 1 and 3 years.If an archive is searched, the retention period appears to be applied.If you look at the folders stru...
Hi,Just want to know does Enterprise vault 10.0.4 can run on a Win2008R2 SP1 server that the disk volume is in dynamic disk type?Thank you.Kenneth
I've disabled my user from archiving and want to export the archive to original mailbox.When I go through the wizard and choose the option to export back to my mailbox (yes my mailbox has enough space in it) and click to start it then just says Faile...
Hi All,We had to re-hydare one of the users mailbox, which completed successfully. Using outlook we archived few months of emails into PST file.Now we want to export all the emails older than 6 months back to EV so I followed the below articlehttps:/...
Hi,How do we stop users from manually archiving items from their Outlook Deleted Items folder?"Archive deleted items" is set to "Off" in the Exchange Mailbox Polixy but can still manually archive from their deleted items.Thanks in advance,PhilEV 12.3...
We are planning to decommission our EV environment which is EV 11 CHF4 with Single site and 4 servers. Kindly suggest me if there are any good documents explains about EV decommission.Will there any dependencies if we delete the storage data after d...
Hello All,I have some abnormal issue with Enterprise Vault Outlook Add-In. Currently have EV 12.4.1 installed on Windows 2016 Server.Issue is, the user enabled for archiving is able to access archive or search from Outlook 2013/2016 without any issue...
Hi , I'm using EV v12.3I would like to move placeholders from one to an ohter server using the following command.\FSAUtility.exe -pm -s "\\SVIPCFILE1\D$\Test" -d "\\SVIPCFILE4\D$\Test" -l 0unfortunately I get the messag:Error: Invalid fileServer \\S...
Hi guys,I need change of range time for monitoring SMTP jurnaling. The reaosn is that every day I am receving message "SMTP server low usage" where EV SMTP service receiving 1 mail between 07/21/2019 4:48PM and 07/21/2019 4:48PM. Please, see that ra...
We have several mailboxes of employees that are no longer with the company and we would like to delete those mailboxes from the Exchange server and remove the users object from Active Directory.How do we verify that all messages are archived?Is there...
Moved the SQL databases for our EV 12 this morning, following the steps in the how-to (100016654).They were on SQL Server 2012 before. Now they are on SQL Server 2016.EV seems to be working OK but there are new errors in the Veritas Enterprise Vault ...
Hi,We are using Enterprise Vault to archive user's mailbox, the policy is that EV will auto archive email which older then 30 days and the archived email will show in VV in Outlook. user unable to move any item to VV.we would like to adjust the archi...
Hi,EV Reporting has some really useful reports that help admins and other stakeholders analyse the EV Usage and Investments.Needed assistance in SQL Queries behind some of those reports, like, Archived Items Access Trends or the Health Status Reports...
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