We have this peculiar problem with Enterprise Vault Search in our entire environment. The Submit Search button (blue with search icon) is not clickable from within Outlook but works when EVS is called from IE or Chrome.The behaviour is the same in Ou...
Hello,Since last two weeks I have 3 different cases of new computers displaying "enterprise vault outlook add-in could not establish a connection to your exchange mailbox." when Outlook is launched. I've tried to make a resetevclient, fixmapi, reinst...
Same problem on both 32-bit and 64-bit Office. Tried on several computers.Outlook version 1902Tried several client versions, latest I found was 12.3.2.1525 (also identified ad 12.3.9717).Add-in is loaded.Path is defined ok.Tried running ResetEVClient...
I have a hand full of Journal archives I have to delete. However, every time I mark a Journal archive for deletion, our Domain Controllers get over loaded with directory queries and/or authentication requests. This does not seem to appear with mailbo...
Hi AllI am pretty sure I know what the answer is going to be but just interested to see if anyone has tried it.I have a customer on EV 10 and want to to go to EV 12.Original plan was to upgrade EV 10 to EV 11 and use the EV 12 server migration wizard...
i have the old partition backup and old copy of DB. i need to only restore 100 emailswhats the best option?1. evsvr repair?2. restore copy of old vault store db...- do i need to restore directory db - not require i should think as i have the archive ...
Recently noticing too many cab file corrution issue in our environment . called up veritas and didnt get much clear information.we have EV version : 12.0.3on Windows 2012.Please advice what could be the reason .
I have been tryng to restore some .cab files to altertnate server .The restore says complete, but i dont see the files in the destination server.Is it possible to restore ev files to alternate server?
We don't own discovery accellerator, but I need to perform a search for items in an archive. I remember in older versions you could add Search?Advanced onto the URL to get to the advanced search. Here I could find all items and add them to a basket. ...
Hi There,I hope someone on these forums can help me with a problem.I would like to find away to rehydrate all emails archived in the last 2 years for all users (so that the original emails appear in their Exchange mailbox). I'm aware that this can b...
Hello all, Long story short, I have 1 DA customer database which is EV9.0.4. For whatever reason, this database is not upgraded (current is 11.0.1CHF5), nor is it in the EVBAADMIN page. Does anyone know which SQL scripts to run, and which order, agai...
I am seeing a problem every time a customer opens outlook. They receive a 'Outlook Data File" error that the file "C:\Users\<username>\AppData\Local\Temp\EnterpriseVault\EV139FC.temp" cannot be found. I do not see any event log errors and cannot fi...
So we have some leavers whose mailbox we need to fully archive before removing them.A 0 days policy was created and it is applied on the target users and almost all the data has been archived for majority of the users.The policy is archiving based on...
My customer’s environment contains one EV Server at version 12.3.The customer have today around 6,500 archives and soon he will add another 2,500-3,000 additional archives.I would like to install an additional EV Server under the same site that will ...
Hi All,We are encountering a strange error. The Outlook EV Add-in is generating a local storage error in Outlook however it connects with no issue in IE, then after the connection is established the Outlook Add-in works. Has anyone seen this before? ...
Hi As of a few days ago we are getting the following error: Failed to delete archive 'Robyn Smith' because the Indexing Service on server.domain.co.uk could not be contacted.Check that the Indexing Service is started and has completed any pending ini...
Hello all, EV11.0.1 CHF5. I have an 'old' environment in which Storage Expiry is enabled. The retention category is 5 years. The youngest items is from 5-12-2013 (December 5th 2013). Storage Expiry has deleted almost all items, except for 607. I have...
Hi,I just want to create a techical supportin in veritas.com login with my account but i cannot find "teachical support" under "Create a support case". and I just can select below option:BillingCredit and collectionsCustomer informationEnterpise flex...
Hi AllI'm trying to run a SQL query to get a List of all Cases created in DA. But I need the following fields:Case Name, Case Owner, Creation Date ,Case Status and Number of hits per caseI'm Not sure how to add the Case Owner and the number of hits ...
Hello all, I need to set Legal hold on case where specific people were targeted. As I have 100's of cases, and no overview which case is for who, can I somehow get the information from SQL? I am looking for a query which would return Case-ID, and the...
