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Enterprise Vault

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Resolved! Unable to manually store in vault from outlook 2007

I have just noticed that i cant manually vault an email as its returnign the following error message Could not process the selected items. Reason: Enterprise Vault is currently unavailable. Try again later   Not sure when this started happening as iv...

burtos by Level 5
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  • 8 replies
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Resolved! Create new EV environment and move data to it?

Have a customer that has a EV 8.01 environment of two physical EV servers on Windows 2003 (one for file and one for Exchange) set up in an failover solution. Databases on a SQL 2005 server. They want to set up a new EV environment in their VMware ...

MatsHolm by Level 4
Partner Accredited
  • 280 Views
  • 6 replies
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Resolved! 80sp4 move a store from the default vsg to a new one - downtime?

Hello all, If I want to move an existing Vault Store from the Defualt Upgrade Vault Store Group to a newly created group, is this 'on the fly', or do I experience downtime? could this be done now, or should I wait with performing this action until th...

GertjanA by Moderator
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  • 357 Views
  • 4 replies
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How to Retrieve a message by EntryID

We have a couple of systems that need a permanent link to a message in Exchange.  At the moment the link is created, only the message folder and EntryID is known.   Once the message has been archived in Vault (2 month delay in our case), the link is ...

Resolved! PST Migration and Shared Archives

Following a very helpful discussion at https://www-secure.symantec.com/connect/forums/ingesting-backup-exchange-server , I've now found myself having a bit of difficulty creating a shared archive that can be associated with a PST as a destination arc...

KeithL by Level 3
  • 140 Views
  • 1 replies
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Resolved! Unable to synchronise vault cache after restoring vault store DB

We are testing EV recovery, after restoring EV Vault Store DB & Partition. Restoration was successful, even after we verified with EVSVR utility; there is no error message. But we are not able to synchronise vault cache (Synchronisation is failing). ...

Parag_2 by Level 4
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  • 534 Views
  • 10 replies
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Resolved! Error with the EV Health Status reports, SQL2008 R2.

Hi all, I've deployed the reports to a dedicated EV SQL server running SQL 2008 R2 Standard (x64). The deployment was successfull except the "lack of an audit database" error, so no "real" error per say. I can run e.g. the SIS reports but the 7 day /...

FreKac2 by Level 6
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  • 241 Views
  • 1 replies
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Resolved! Enterprise Vault - Items Awaiting Backup

I have an EV site with two EV servers (one for Journaling archive and one for Exchange mailbox archive), and am just about to upgrade from EV8 to EV9. I also have a third for DA - not discussed herein. I use REMOVE SAFETY COPIES IMMEDIATELY AFTER ARC...

SYM-AJ by Level 5
  • 506 Views
  • 2 replies
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Resolved! Enterprise Vault archive explorer performance issue

Hi I have an access to over 15000 archives. When I open archive explorer it takes about 5 minutes to open it. I've noticed most of time takes part of global.asa script, which is generated basing on archives list. It looks like this: TypeList = TypeLi...

Ralfeus by Level 4
Certified
  • 208 Views
  • 3 replies
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Resolved! Screenshots of EV Mobile Search from a device

Was looking if there are screenshots of what the mobile search looks like from a device perspective.  Assume it will change per device, but trying to get an idea of the interface before we decide to put it into the sandbox to test.  Thanks.  - David

Resolved! Journal task running but archiving is not working

EV 8.0 SP4 ( Journalling Archiving ) Exchange 2000 SP3 x 2 ( 1 x working and 1 not working) Exchange 2007 SP2 x 1 ( working )   i got 3 x Journal task running but 2 are working and one is not working after a powershell script hanged during the post s...

demo4119 by Level 6
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  • 1651 Views
  • 10 replies
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Resolved! powershell command hangs?

Hello all, We use batchfile to set site in backup mode. We notice that for 1 storage server, the set-backupmodevaultstore cmdlet hangs on setting backup on 1 store. In the VAC it does show as being in backup. The powershell windows just sits there an...

GertjanA by Moderator
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NTFS to Center errors in log II

  I’m in the middle of a migration from SAN to Centera in the process of getting rid of the old servers unfortunately while moving one partition I got the message “Error loading SavesetId XXXX, The system cannot find the file specified.  [0x80070002]...

Resolved! DA8 error 100 in eventlog - fix someone?

Hello all, I have an issue on a DA-server. Someone has deleted a case that had items on hold. I now have event 100 continiously logged in the eventlog. This is a known issue (http://www.symantec.com/docs/TECH78231) but there is no fix/solution yet. D...

GertjanA by Moderator
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  • 5 replies
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Journal retention vs Mailbox retention

Looking for your advice on pros/cons of having retention for journaled archived items that's shorter than retention options for archived email from user mailboxes. Example, journaling retention 3 months - mailbox archiving options for 3 months, 6 mon...

AndrewB by Moderator
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Resolved! upgrading EV 7.5SP5 to EV8

Q1) Can i upgrade the Organization forms to EV 8 Sp4 with the Full Ev client 7.5 SP1 on the user outlook Q2) Can FSA agent and OWA extension for 2007 inplace upgrade , does a reboot required and a must?   Please advise .

demo4119 by Level 6
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  • 458 Views
  • 6 replies
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