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Enterprise Vault

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OWA log does not work for some users

Strange problem. I have enabled the owa logging by setting exchangediagnostics=2 in the EVBackEnd.ini on the exchange server.When I log on with certain users a log file is not created in c:\program files\enterprise vault\owa. For other users it works...

FSA - Not enough disk space

I am using FSA on a file server which is 900GB in size, of that I am currently only archiving about 40GB. So what I see when I do a properties on the disk is 897GB used and 857GB on disk. So windows is only reporting about 3GB of free diskspace when...

Resolved! EV VAULT ICON

Can I change the EV VAULT ICON of a archived message back to the native envelope of outlook

Deployment Scanner - Permission error?!

Vault Service Acct has the Exchange Full Admin right as well as Local Admin Group on EV & Exchange server but everytime I ran Deployment Scanner it tells me the only error/warning - Vault Service Account has no Full Admin rights on the exchange serve...

Yet by • Level 5
Partner Accredited
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New install - EV icons not showing on outlook

I just installed EV having all prerequisites. On System Manager, I use existing form library giving vault srvc acct as one of the owner, I cannot create new form library becuase English (USA) language is not available ( how can I also resolve this?)....

Yet by • Level 5
Partner Accredited
  • 124 Views
  • 2 replies
  • 0 kudos

Resolved! Review Pane

unable to view attachements in native format in review pane after message is archived

Email Retention time and CA searches

We are approaching the three year mark for some of the messages in our EV system, and I was wondering how these deletions will affect CA search results.For example, if we run a search on 9/30/03 for emails generated from 7/1-9/30/03, what happens to ...

Resolved! Journaling is not working properly

Hey all, I appear to be having some issues with my journaling where after a reboot it will archive all the mail in the journal mailbox just fine. However, by the morning, it stops archiving altogether. I restarted the Journal task but that didn't w...

Outlook installation on SP6

Hi, I'm installing outlook for my EV 6 installation. I have configured a profile and able access the mails. Now i have deleted the profile. Should i be configuring it to use a specific profile or choose a profile.thanks

Resolved! CA and Bloomberg Importer tool ...

Hello, My firm just bought the Bloomberg Importer tool and I'm a little confused as to how it will tie into my existing CA and EV environment. From what the techs at Globanet are saying, it's a pretty straight forward install. But does anyone have...

Best Practices

Just wondered what everyone did when a user leaves their enterprise?We need to retain the users mailbox and it needs to be searchable using the EV Admin account. Only problem I see with this is that if we keep the archived mailboxes seperate, our lic...

Resolved! CA 6.0 and SQL Move

I need to move my CA DB to a new SQL server. Does anyone know of an article that explains the move. Or can someone document what needs to be done here?I have not been able to find any documentation on moving CA DBs.Thanks

MSMQ - EV and PerfMon

Can someone confirm how the perf mon counters I see in Windows Performance Monitor:\private$\enterprise vault exchange mailbox task\private$\enterprise vault exchange mailbox task #1\private$\enterprise vault exchange mailbox task #2..\private$\enter...

Alan_M by • Level 6
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  • 3 replies
  • 0 kudos

MSMQ - why do I see multiple sets of archiving queues?

Can someone explain to me why I am seeing multiple sets of EV archiving, restore and admin queues when I look at the MSMQ MMC?For example I see two sets of queues on one server and they are listed something like this:\Private$\Enterprise Vault Exchan...

Alan_M by • Level 6
  • 112 Views
  • 3 replies
  • 0 kudos

Restoring of item failed, causing shopping to stop ??

Any user when tried to restore item from Web Access Application will get this error: Cannot log on, Incorrect server or mailbox. Each time this occur, the Shopping service on EV server will stop. However, there is no problem restoring item from Outlo...

mart_g by • Level 4
Partner Accredited
  • 247 Views
  • 4 replies
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Problem with retention categories

We have set up 3 default archive folders for our users, 1 year, 3 years and 7 years. The problem is that if you move an item into one of these folders and then decide to move it to another, it keeps the retention category of the original folder. Fo...

Dumb question...

What does KVS stand for?I am having to do some DR documentation, and in one section we're asked to define all the acronyms used in our document.Any help would be appreciated.