06-20-2017 04:36 AM - edited 06-20-2017 04:36 AM
Good day!
I have journal mailbox and archived it enterprise vault ver. 11.0.1
How can I delet old items from express vault store or export old mails with empty space on the storage?
Solved! Go to Solution.
06-20-2017 06:14 AM - edited 06-20-2017 06:16 AM
If your retention allows, you can export to PST with the option to remove from archive. That will make deleting the archives a lot faster :)
You have to specifically select 'remove from archive after export'. The default is to export, but that leaves the items in the archive.
06-20-2017 04:50 AM - edited 06-20-2017 04:51 AM
Hi there,
It is not possible to delete emails based on their vault store. Instead, you can use any of these options:
1. Delete the entire journal archive - provided you want to delete all emails, ELSE,
2. Use EV Search and delete the emails that you want to delete
Of course, you have to ensure the retention category is set to allow deletion of emails. Hope this helps.
06-20-2017 05:15 AM
Thanks! I try this. And if I exported mails to pst items also stay in EV storage?
06-20-2017 06:14 AM - edited 06-20-2017 06:16 AM
If your retention allows, you can export to PST with the option to remove from archive. That will make deleting the archives a lot faster :)
You have to specifically select 'remove from archive after export'. The default is to export, but that leaves the items in the archive.
06-20-2017 06:25 AM
I can't find this option 'remove from archive after export' when tap to "Archives" - "Export.."
06-20-2017 07:43 AM
OU! I find this option! Thank you all for support!