07-12-2013 02:29 AM
I am getting error when i try to boot from the BMR image from the VM client Destination, I have configured and added all the support drives for
vmx-09 drivers on Netbackup master server, still the issue exists
Backup server : Windows 2008 R2, 7.5.0.5 Netbackup Master
Error : no network interfaces were discovered
Destination Server MDS6896 : Virtual server :
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : vmxnet3 Ethernet Adapter
Physical Address. . . . . . . . . : 00-50-56-9F-13-E5
IPv4 Address. . . . . . . . . . . : 10.220.23.20(Preferred)
Source : Windows 2008 R2
Ethernet adapter Prod Team:
mts6645
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Prod:HP Network Team #1
Physical Address. . . . . . . . . : B4-99-BA-5D-92-30
IPv4 Address. . . . . . . . . . . : 10.220.19.205(Preferred)
NetBIOS over Tcpip. . . . . . . . : Enabled
Solved! Go to Solution.
07-16-2013 10:30 AM
Thanks every one for help, Issue is resolved.
We have problem with the VMXNET3 adapter drivers,
we have to select the E1000 drives for the VM, since the Vmxnet3 does not support to discover the network, updated the drivers E1000 instead of vnet3.
There are couple of ways to update the drivers in ESX server
we can download the drivers and update in driver package or select the drivers in ESX server as E1000 instead of vmxnet3 drivers for network adapters.
Here is the KB from the VMWare website to update in ESX server.
Here is the link from the Symantec Team.
http://www.symantec.com/business/support/index?page=content&id=TECH181674
http://www.symantec.com/connect/forums/bmr-restore-no-network-interface-were-discovered
07-12-2013 02:57 AM
Article:TECH181674 | | | Created: 2012-02-17 | | | Updated: 2012-02-17 | | | Article URL http://www.symantec.com/docs/TECH181674 |
https://www-secure.symantec.com/connect/forums/bare-metal-restore-best-practices-and-recommendation
07-12-2013 03:07 AM
07-12-2013 03:18 AM
If your VM has E1000 network adapter, then you dont need to add any special drivers. BMR default SRT is sufficient to start restore.
If you want to use VMXNET3 network adapter,
1. You need to make sure that you have added "vmxnet3 Ethernet Adapter" drivers are present on master server.
2. You have to select them to be added to "BMR Configuration" that will be used for Restore, by adding them to "Driver Packages to be used during restore" section under "Devices and Drivers"
3. What type of Shared Resource Tree(SRT) are you using? Is it Media ISO based or Networked based?
If you are using media ISO based, before creating ISO, check whether SRT has the VMXNET3 drivers or not. This can be checked as follows:
After performing Prepare To Restore, On Bootserver select "Boot Server Assistant" tool, go to
"Share Resource Tree Administration Wizard" -> "Edit Shared Resource Tree" -> "Explore SRT"
Then check the Folder <SRT>\Symantec\Sre\DriverStore\ whether it is having any inf named folder with VMXNET3 drivers or not.
For better understanding about "BMR Physical machine to virtual machine restore" process refer below videos
https://www-secure.symantec.com/connect/videos/netbackup-bmr-701-release-windows-2008-client-physical-machine-virtual-machine-restore-part1
https://www-secure.symantec.com/connect/videos/netbackup-bmr-701-release-windows-2008-client-physical-machine-virtual-machine-restore-part2
07-12-2013 08:25 AM
Dont forget for dissimilar restores that you need to edit the client BMR configuration and add in the MAC address of the target server against each required interface for it to actually work
07-16-2013 10:30 AM
Thanks every one for help, Issue is resolved.
We have problem with the VMXNET3 adapter drivers,
we have to select the E1000 drives for the VM, since the Vmxnet3 does not support to discover the network, updated the drivers E1000 instead of vnet3.
There are couple of ways to update the drivers in ESX server
we can download the drivers and update in driver package or select the drivers in ESX server as E1000 instead of vmxnet3 drivers for network adapters.
Here is the KB from the VMWare website to update in ESX server.
Here is the link from the Symantec Team.
http://www.symantec.com/business/support/index?page=content&id=TECH181674
http://www.symantec.com/connect/forums/bmr-restore-no-network-interface-were-discovered