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Bare Metal Restore Failed (Could not create a volume)

Jojie
Level 4
Partner Accredited

We trying to do the BMR Restore to the same client. but we encounter the error "Could not create a volume"

Anyone can help me to solve this problem..

Netbackup Master Server OS = Windows Server 2008 r2

Netbackup version = 7.6.0.1

 

Client OS = Windows Server 2003

Netbackup Version = 7.6.0.1

10334394_10202118792238871_1438253775561505402_n_0.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

Jojie
Level 4
Partner Accredited

Hi Guys,

Solve this problem using select the option before you do the prepare to restore "Restore system Disks / volumes only" and then you can restore the non system disks as a normal restore procedures.

 

View solution in original post

7 REPLIES 7

Marianne
Level 6
Partner    VIP    Accredited Certified

What type of Volume Management on original W2003 client?

Have you verified compatibility in the OS SCL? http://www.symantec.com/docs/TECH76648

See Bare Metal Restore File System/Volume Manager Support in the SCL.

katlamudi
Level 4
Employee

Can you please check the Client restore log and get what failure message are seen?

If possible, share it to us.

You can find client restore log on master server at location:

For windows Master server:

<NBU_Install_directory>\logs\bmrrst\<client_hostname>\

Ex: c:\Program Files\VERITAS\Netbackup\Logs\bmrrst\<client_hostname>

For linux master server:

<NBU_Install_Direcotry>/logs/bmrrst

Ex: /usr/openv/netbackup/logs/bmrrst/<client_hostname>

 

thanks,

katlamudi

Jojie
Level 4
Partner Accredited

Hi katlamundi,

Please see below the BMR restore logs.

Restoration log start time: 2014/06/12 17:32:52
1 DEBUG WinPeIpSetup.cpp:configureTcpIpParameters()
        Re-enabled remote logging as the network has been set, clientName=server01.kepco.com, line=229
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Set Network Interface Parameters
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Set Routes
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Discover Hardware
3 DEBUG CWinSystemAgent.cpp:discoverTimeZone() System is set to a time zone that has no DST variant.
4 DEBUG CWinSystemAgent.cpp:discover() Could not discover the time zone settings, rc=1002.  This client will be restored with default time zone settings.
4 DEBUG CDiskFacadeBuilder.cpp:isLdmActive() Could not determine state of Windows Logical Disk Manager--rc(2).
4 DEBUG CDiskFacadeBuilder.cpp:isSfwActive() Could not determine state of Veritas Storage Foundation for Windows, assuming NOT active, rc=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
2 DEBUG volmisc.cpp:OpenDiskFile() Malformed disk device path \Device\CdRom0.
2 DEBUG volmisc.cpp:getPartitionDatabase() Could not open disk \Device\CdRom0 to get layout.
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
3 DEBUG CWindowsVdsFacade::queryMountPoints Failed to query access paths, hr=9265
3 DEBUG CWindowsVdsFacade::queryMountPoints Failed to query access paths, hr=9265
1 DEBUG CWindowsVdsFacade.cpp:enumFileSystems() Cannot get the file system properties for a failed volume.
1 DEBUG CWindowsVdsFacade.cpp:enumFileSystems() Cannot get the file system properties for a failed volume.
4 DEBUG bmrSystem.cpp:GetBmrVersion() Failed to determine the BMR version.
4 DEBUG bmrSystem.cpp:BmrRunCommand with Callbackfunction Failed, creating process. gle=2
2 DIAG CSaveCfgFile.cpp:execute() Could not run command (powermt display dev=all) in .\CSaveCfgFile.cpp at 137--rc(1),exitCode(2).
4 DEBUG ddr_detect.cpp:AdjustLDMViolatingPartition() Adjusting region (id= 934) from disk (id=233) by 8662528
4 DEBUG ddr_detect.cpp:AdjustLDMViolatingPartition() Adjusting vol (id= 352) also.
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() SCSI match, disk id=234 to 7
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Size match, disk id=236 to 4
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Size match, disk id=235 to 5
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Size match, disk id=233 to 6
4 DEBUG ddr_detect.cpp:IsDissimilarDiskRestore() Not DDR.
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Configure NetBackup
3 DEBUG CWindowsRestoreStrategy.cpp:setupVssService() Exiting, VxSS Authentication is not installed. vssat.exe and/or vss.rsp did not exist.
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Start NetBackup Service
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=bpinetd successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=VRTSpbx successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=bpcd successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenSCManager() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() OpenService() successful.
1 DEBUG serviceutils.cpp:BmrCreateService() , serviceName=vnetd successfully changed description.
1 DEBUG serviceutils.cpp:BmrCreateService() UnlockServiceDatabase() successful.
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Verify Backup
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Pre-Format External Procedure
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Configure Disks
1 DIAG regutils.cpp:GetRegistryString2() Could not get data from the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\BareMetal\DiskStepDescription, return code = 2
2 DEBUG CWindowsDiskRestoreStrategy.cpp:readSavedStep() Could not read the current step value, rc=2
4 DEBUG CDiskFacadeBuilder.cpp:isLdmActive() Could not determine state of Windows Logical Disk Manager--rc(2).
4 DEBUG CDiskFacadeBuilder.cpp:isSfwActive() Could not determine state of Veritas Storage Foundation for Windows, assuming NOT active, rc=2
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Merge Configurations
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() SCSI match, disk id=234 to 7
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Size match, disk id=236 to 4
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Size match, disk id=235 to 5
4 DEBUG mergeconfigs.cpp:LocalMatchDisks() Size match, disk id=233 to 6
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Save Vendor Partition
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Create Disk Groups
1 DEBUG CWindowsVdsFacade::findVolume Failed to get IUnknown interface for the input volume ID.
1 DEBUG CWindowsVdsFacade::findVolume Failed to get IUnknown interface for the input volume ID.
1 DEBUG CWindowsVdsFacade.cpp:IsDynamic() GetPack failed, ret=-2147212265
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:getPack() Failed to get disk pack for disk ID: 066bae0d-f769-4d65-82a2-1580a26a050c
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
3 DEBUG CWindowsVdsFacade.cpp:convertPartitionStyle() Successfully converted the style
4 DEBUG CWindowsLdmDiskRestoreWorker.cpp:createDiskGroups() Not clearing disk, name=\Device\CdRom0
2 DEBUG CWindowsVdsFacade.cpp:clearDisk() Could not enumerate extents of disk with LdmId fcdf5d41-967f-4516-aaab-7edaab104331
1 DEBUG CWindowsVdsFacade.cpp:IsDynamic() GetPack failed, ret=-2147212265
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:getPack() Failed to get disk pack for disk ID: fcdf5d41-967f-4516-aaab-7edaab104331
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
3 DEBUG CWindowsVdsFacade.cpp:convertPartitionStyle() Successfully converted the style
2 DEBUG CWindowsVdsFacade.cpp:clearDisk() Could not enumerate extents of disk with LdmId ea135154-ba0c-49e0-af79-89fdeb8d4444
1 DEBUG CWindowsVdsFacade.cpp:IsDynamic() GetPack failed, ret=-2147212265
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:getPack() Failed to get disk pack for disk ID: ea135154-ba0c-49e0-af79-89fdeb8d4444
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
3 DEBUG CWindowsVdsFacade.cpp:convertPartitionStyle() Successfully converted the style
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Create System Volume
4 DEBUG volfind.cpp:FindFirstBootableDisk(winDisks) First Boot disk is \Device\Harddisk1, with arcName=multi(0)disk(0)rdisk(0)
2 DEBUG CWindowsVdsFacade.cpp:createBasicPartition() Processing disk \Device\Harddisk1
2 DEBUG CWindowsVdsFacade.cpp:fillRegionSpec() Matched disk \Device\Harddisk1
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
2 DEBUG CWindowsVdsFacade.cpp:createBasicPartition() New volumeid:87e770de-8068-4949-abae-7238f6ba499d
2 DEBUG CWindowsVdsFacade.cpp:createBasicPartition() Could not unassign drive letter of Volume15
2 DEBUG CWindowsVdsFacade.cpp:createBasicPartition() GetDriveLetter failed. hr= 0x8004256f
4 DEBUG CWinPeLdmDiskRestoreWorker.cpp:createSystemVolume() Successfully created system volume.
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(diskId) PartitionStyle = 1line=5587
1 DEBUG CWindowsVdsFacade.cpp:GetpartitionStyle(vds_disk_extent) PartitionStyle = 1line=5547
4 DEBUG CWinPeLdmDiskRestoreWorker.cpp:createSystemVolume() Successfully mounted system volume.
4 DEBUG volmisc.cpp:MyFormatCallback() Format completed.
4 DEBUG CWinPeLdmDiskRestoreWorker.cpp:createSystemVolume() Successfully formatted system volume.
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Create Data Volumes
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() Could not create volume Volume8, hr=80042515, hr_code=9493, lasterror=0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() params:layout:10 numberOfDisks: 1 ulStripeSize: 0
2 DIAG CWindowsVdsFacade.cpp:createVolume() Could not create dynamic volume Volume8 in plat\win\CWindowsVdsFacade.cpp at 2715.
2 DEBUG CWindowsLdmDiskRestoreWorker.cpp:createDataVolumes() Could not create volume, name=Volume8, rc=1003
3 DEBUG CWindowsRestoreStrategy.cpp:configureDisks() Disk configuration step failed.
4 DEBUG CWindowsRestoreStrategy.cpp:retry() Retrying disk step: Create Data Volumes
4 DEBUG CWinPeDiskRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Create Data Volumes
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() Could not create volume Volume8, hr=80042515, hr_code=9493, lasterror=0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() params:layout:10 numberOfDisks: 1 ulStripeSize: 0
2 DIAG CWindowsVdsFacade.cpp:createVolume() Could not create dynamic volume Volume8 in plat\win\CWindowsVdsFacade.cpp at 2715.
2 DEBUG CWindowsLdmDiskRestoreWorker.cpp:createDataVolumes() Could not create volume, name=Volume8, rc=1003
3 DEBUG CWindowsRestoreStrategy.cpp:configureDisks() Disk configuration step failed.
4 DEBUG CWindowsRestoreStrategy.cpp:retry() Retrying disk step: Create Data Volumes
4 DEBUG CWinPeDiskRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Create Data Volumes
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() Could not create volume Volume8, hr=80042515, hr_code=9493, lasterror=0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() params:layout:10 numberOfDisks: 1 ulStripeSize: 0
2 DIAG CWindowsVdsFacade.cpp:createVolume() Could not create dynamic volume Volume8 in plat\win\CWindowsVdsFacade.cpp at 2715.
2 DEBUG CWindowsLdmDiskRestoreWorker.cpp:createDataVolumes() Could not create volume, name=Volume8, rc=1003
3 DEBUG CWindowsRestoreStrategy.cpp:configureDisks() Disk configuration step failed.
4 DEBUG CWindowsRestoreStrategy.cpp:retry() Retrying disk step: Create Data Volumes
4 DEBUG CWinPeDiskRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeDiskRestoreStrategy.cpp:step() Current step=Create Data Volumes
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk0
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=7
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Media Type=12
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\Harddisk1
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Device Type=2
4 DEBUG CWindowsVdsFacade.cpp:translateWindowsDisk() Disk Name=\Device\CdRom0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() Could not create volume Volume8, hr=80042515, hr_code=9493, lasterror=0
1 DEBUG CWindowsVdsFacade.cpp:createDynamicVolume() params:layout:10 numberOfDisks: 1 ulStripeSize: 0
2 DIAG CWindowsVdsFacade.cpp:createVolume() Could not create dynamic volume Volume8 in plat\win\CWindowsVdsFacade.cpp at 2715.
2 DEBUG CWindowsLdmDiskRestoreWorker.cpp:createDataVolumes() Could not create volume, name=Volume8, rc=1003
3 DEBUG CWindowsRestoreStrategy.cpp:configureDisks() Disk configuration step failed.
4 DEBUG CWindowsRestoreStrategy.cpp:retry() Retrying step: Map Drive Letters
4 DEBUG CWinPeRestoreStrategy.cpp:updateStep() Retrying...
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Map Drive Letters
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Disable Unused Network Interfaces
4 DEBUG WinNetwork.cpp:BmrWinInterface() Name = {13246919-360A-4BAC-AA3E-37D9238B9282}, Description = HP NC3163 Fast Ethernet NIC, MACAddress = 00-0B-CD-0B-95-66, Connected = 1
4 DEBUG WinNetwork.cpp:BmrWinInterface() gateway=158.161.77.1
4 DEBUG CWinPeRestoreStrategy.cpp:step() Current step=Set TCP/IP Parameters
4 DEBUG WinNetwork.cpp:BmrWinInterface() Name = {13246919-360A-4BAC-AA3E-37D9238B9282}, Description = HP NC3163 Fast Ethernet NIC, MACAddress = 00-0B-CD-0B-95-66, Connected = 1
4 DEBUG WinNetwork.cpp:BmrWinInterface() gateway=158.161.77.1
4 DEBUG WinNetwork.cpp:BmrWinInterface() Name = {13246919-360A-4BAC-AA3E-37D9238B9282}, Description = HP NC3163 Fast Ethernet NIC, MACAddress = 00-0B-CD-0B-95-66, Connected = 1
4 DEBUG WinNetwork.cpp:BmrWinInterface() gateway=158.161.77.1
1 DEBUG WinPeIpSetup.cpp:configureTcpIpParameters()
        Disabling Remote log and enabling Local log here.                                   
        NOTE that the logs for network operations are ONLY available on the restoring client locally. line=193
<<<<<<<<<<< LOG COMPLETE >>>>>>>>>>>>>>>>>

Restoration log end time: 2014/06/12 17:48:50

Jojie
Level 4
Partner Accredited

Hi Mariane,

Sorry for late reply.

The type of volume management is LDM. Ill attach the screenshot of the BMR client properties..

 

10455126_10202122465930711_2490424724016392231_n_0.jpg10314727_10202118792398875_7539233814754893433_n_1.jpg

 

katlamudi
Level 4
Employee

Hi Jojie,

 

1) I could find following Error line multiple times in your above log:

CWindowsVdsFacade.cpp:createDynamicVolume() Could not create volume Volume8, hr=80042515, hr_code=9493, lasterror=0

The error code "80042515" indicates there is some problem/discrepancy in Windows Volumes lengths and the available Disk size.

 

2) Please try unmap and remap the volumes onto disks(using Dissimilar Disk Recovery [DDR] functionality of BMR) and try BMR recovery using this modified config, it as mentioned below.

It should fix the Volume boundaries vs disks length problem.

a) In NB Console GUI, Create a copy of BMR clients configuraiton.

b) Select the copy configuration, right click and select 'Edit'

c) Under Volumes, you can unmap and remap them one by one. 

For more help on this DDR, Please refer the section "Managing clients and configurations" in BMR Administrator Guide.

 

3) Meanwhile For more analysis, Can you get us the Cliens configuration i.e., Querytree of the client using following steps:

a) Get the configuration ID using

<NBU_install_Bin_Dir>\bmrs -operation list -resource config 

From the output, note down the BMR configuration ID which you are using for recovery.

b) Trigger the querytree command for the above found Config ID as follows

bmrs -o querytree -r database -table config -id <Configuration ID> -gui > Querytree.xml

 

thanks,

katlamudi

Jojie
Level 4
Partner Accredited

Hi Guys,

Solve this problem using select the option before you do the prepare to restore "Restore system Disks / volumes only" and then you can restore the non system disks as a normal restore procedures.

 

katlamudi
Level 4
Employee

Hi Jojie,

 

This workaround might have worked for u, may be due to issue lies in Non-system disks.

Still I would like to investigate for better root cause analysis. This will help us improving our product quality.

Can you share me the QueryTree of client using steps mentioned in my previous mail?

 

thanks,

Narendra K