EMM Database error (196 )-Media server goes offline

[Aadil_Bhojani]

Hi,

Master server is not recognising media server  ,as media server is gone offline

root@backupmaster # vmoprcmd

                           HOST STATUS
Host Name                                  Version   Host Status
=========================================  =======   ===========
backupmaster                               652000    ACTIVE
backupmedia01                              652000    OFFLINE
backupmedia02                              652000    ACTIVE

 root@backupmaster # vmoprcmd -activate_host -h backupmedia01
EMM database error (196)
 

Description : Veritas Nebackup 6.5.2

                   Solaris 10 ( Master & Media server )

Pls help

[Marianne]

Have you checked that all NBU daemons (incl PBX) are running on the media server?

**** EDIT ****

See if this discussion helps:

https://www-secure.symantec.com/connect/forums/media-servers-going-offline

[Mark_Solutions]

Looks just like a thread yesterday - to get in back on line quickly try going to Devices - Media Servers in the Admin Console - right click select to restart the device manager server

If it cannot connect at all then i would reboot that media server as well as adding the timeout file that i reccomend in the thread Marianne has linked to

[Mark_Solutions]

Also - usual questions ...

Has it ever work?

Has anything changed in the environment?

Firewalls?

Anything else we should know?

[Aadil_Bhojani · Accepted solution]

Hello Everyone,

Thanx a lot for your support

Matter is resolved now , Actually i had rebooted Media server due to which it had lost its IPMP

and then after carefully noticing i had unplumbed & then plumbed the network interface and the rebooted the server again.

Finally server started working and master server started recognising it as storage unit