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MSDP DOWN

i have netbackup  version 8.0 on windows server 2012 r2 ,  when i make migration to new server the same windows adn netbackup on it the MSDP Pool  show is Down and services Deduplication manager and Deduplication engine disabled ?

4 Replies

Re: MSDP DOWN

@abdelrahmaan 

Have you attached the MSDP volume to the new server and mapped it to same drive letter/path? 

Please share the steps that you have performed to migrate to new server. 

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Re: MSDP DOWN

1- Install windwos server 2016 with the same host name and networj and users in new server & setup netbacakup the same version .
2- map storage have deduplication pool to new server with same assign letter.
3- restore catalog & successful .

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Re: MSDP DOWN

Are spoold.exe and spad.exe processes running? 

Have you checked these logs for errors?
<MSDP install path\log\spoold\spoold.log
<MSDP install path\log\spad\spad.log
<MSDP install path\log\spoold\storaged.log

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Re: MSDP DOWN

Error: 5: Could not open a connection to the Service Control Manager (Access is denied. )
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Warning: 22: _dctPathGetEtcA: Could not open key. Defaulting to ''
Error: 2: Cannot access \etc\pdregistry.cfg during Veritas PureDisk Storage Pool Authority startup. Trying again in 30 seconds (attempt 1 of 10).