NB 7.5 + DD880 vtl - no tapes from inventory

[dukbtr]

Environment:

Master Server = RHEL 6 (VM)

Media Server = RHEL 6

VTL = data Domain DD880 w/ code 5.1.1.0

NetBackup sees the robot and the drives.  We just cannot get any tapes to show up doing an inventory.  Here is where I'm at so far:

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Inventory in NetBackup:

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10/09/2012 10:14:41

Robot: TLD(0) on ************

Operation: Preview of Inventory and Update

EMM Server: *************

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Generating list of recommended changes ...

Proposed Change(s) to Update the Volume Configuration

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Volume configuration is up-to-date with robot contents.

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Robtest:

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s d

drive 1 (addr 500) access = 0 Contains Cartridge = yes

Source address = 1000 (slot 1)

Barcode = LT3000

drive 2 (addr 501) access = 1 Contains Cartridge = no

drive 3 (addr 502) access = 1 Contains Cartridge = no

drive 4 (addr 503) access = 1 Contains Cartridge = no

drive 5 (addr 504) access = 1 Contains Cartridge = no

drive 6 (addr 505) access = 1 Contains Cartridge = no

drive 7 (addr 506) access = 1 Contains Cartridge = no

drive 8 (addr 507) access = 1 Contains Cartridge = no

drive 9 (addr 508) access = 1 Contains Cartridge = no

drive 10 (addr 509) access = 1 Contains Cartridge = no

drive 11 (addr 510) access = 1 Contains Cartridge = no

drive 12 (addr 511) access = 1 Contains Cartridge = no

drive 13 (addr 512) access = 1 Contains Cartridge = no

drive 14 (addr 513) access = 1 Contains Cartridge = no

drive 15 (addr 514) access = 1 Contains Cartridge = no

drive 16 (addr 515) access = 1 Contains Cartridge = no

drive 17 (addr 516) access = 1 Contains Cartridge = no

drive 18 (addr 517) access = 1 Contains Cartridge = no

drive 19 (addr 518) access = 1 Contains Cartridge = no

<< Press return to continue, or q and return to stop >>

drive 20 (addr 519) access = 1 Contains Cartridge = no

drive 21 (addr 520) access = 1 Contains Cartridge = no

drive 22 (addr 521) access = 1 Contains Cartridge = no

drive 23 (addr 522) access = 1 Contains Cartridge = no

drive 24 (addr 523) access = 1 Contains Cartridge = no

drive 25 (addr 524) access = 1 Contains Cartridge = no

drive 26 (addr 525) access = 1 Contains Cartridge = no

drive 27 (addr 526) access = 1 Contains Cartridge = no

drive 28 (addr 527) access = 1 Contains Cartridge = no

drive 29 (addr 528) access = 1 Contains Cartridge = no

drive 30 (addr 529) access = 1 Contains Cartridge = no

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s s

read_element_status ioctl() failed: Success

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m d1 s1

Initiating MOVE_MEDIUM from address 500 to 1000

move_medium failed

sense key = 0x5, asc = 0x53, ascq = 0x3, UNKNOWN ERROR, KEY: 0x05, ASC: 0x53, ASCQ: 0x03

[Marianne]

Robtest shows what the library (VTL) sees. 

As long as all slots say 'Contains Cartridge = no', there is is nothing that can be done from NBU point of view.

You need to check the VTL config. Ensure media is configured and visible in VTL.

[dukbtr]

Yeah, it sees the drives it is the cartridge slots that I'm confused about.  

s s w/robtest

read_element_status ioctl() failed: Success

I created 500 tapes in the DD880, expecting that to return into scratch pool when inventory, but i get up to date with nothing

[Nicolai · Accepted solution]

IOCTL(failed): Success  - You are OK - This is a standart message in Linux, the word to look for is "Success"

You need to import the tape fist from the vault. Using the web gui go to:

Data Management -> VTL -> VTL service - Libraries - > Name (of robot) -> More task (right side) -> Import tape.

Best Regards

Nicolai