07-08-2015 10:42 PM
Hello Experts,
It's a weird situation today as I see that my NBU Java console is coming up with BAR panel only.
It has all been working fine up until yesterday with full access and when I try to login this morning, its coming up with BAR panel only.
I have checked the auth.conf file under ...\Program Files\Veritas\java and permissions are still intact.
Not sure what went wrong. And I do "run as admin" always.
I tried to access JavaGUI both, on my laptop as well as on master server directly. But the issue remains the same.
As of now, I am making use of NetBackup Admin console, but I prefer to use Java Console always.
Any help would be much appreciated.
=========================================
NBU master: NBU 7.6.0.1
Master OS: Windows 2008 R2, 64-bit
Clustered master server set up.
My laptop OS: Win 7
==========================================
Solved! Go to Solution.
07-13-2015 08:00 PM
This has now been resolved by one of our team members.
To resolve this issue, launch Windows Explorer and follow below steps:-
1. Close the existing Java Admin console, Navigate into ...\NetBackup\Logs\Admin
2. Rt-click on Admin and select Properties > Security
3. Select Add and type in the group 'Everyone'
4. With Everyone selected, give it Full Control - OK to save the change
5. Re-Launch the NetBackup Java Admin Console, it should work correctly now.
07-09-2015 12:46 AM
Does bpjava-msvc log exist on the master server?
If not, create the folder under ...netbackup\logs and log on again.
Check the log for possible reason.
07-09-2015 01:36 AM
When the GUI only show BAR option its usually related to insufficient right or some rare services does't work correctly.
07-09-2015 11:05 PM
I dont think it is related to insufficient rights as bp.conf file hasnt been touched for months now.
And if this is due to "some rare services" not working correctly, then would like to know what those services exactly are.
Please assist here. Attaching the latest bpjava-msvc logs here.
07-10-2015 12:06 AM
07-10-2015 12:34 AM
Yes. That would be the last option of opening a case with Tech support.
Thought if someone in our forums who might have come across this kind of issue, could help.
:(
07-13-2015 08:00 PM
This has now been resolved by one of our team members.
To resolve this issue, launch Windows Explorer and follow below steps:-
1. Close the existing Java Admin console, Navigate into ...\NetBackup\Logs\Admin
2. Rt-click on Admin and select Properties > Security
3. Select Add and type in the group 'Everyone'
4. With Everyone selected, give it Full Control - OK to save the change
5. Re-Launch the NetBackup Java Admin Console, it should work correctly now.