Netbackup Administration Console login: unable to login status 505

[bert_geiger]

Hi folks,

found only an old entry for Solaris, but here it's a SLES Enterprise server..

Full message:

"Unable to login, status: 505

Can not connect to the NB-Java authentication service on <master server> on the configured port -0. Check the log file for more details"

This is for a user named "netbackup"; login with user root works (as a workaround).

/etc/services is OK.

If somebody has an idea I can provide more details.

Bert

[RiaanBadenhorst]

versions?

Had something like this after an upgrade to version 8. On a user desktop, we could login with one account but not anohter. In the end i found a note suggesting to delete the security / certificate store on the desktop (in some vxss folder).

Can look this up if it remotely resembles your issue.

[bert_geiger]

Hi Riaan,

thanks for your reply. I now suspect that it may be a credentials problem since root can login, but bp.conf says

USE_VXSS = PROHIBITED, so it could only be bpnbat? What do I need to do to add a user to be able to use the console beside adding it in /java/auth.conf?

I appreciate your help :)

Bert