cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Netbackup error for sap online backup

I have some problem with backup SAP

-new configuration

-Client : windows 2008 Entreprise R2, client NBU 7.1

-Master: windows 2008 , server NBU 7.1

ERROR:

19/12/2013 15:46:34 - Info nbjm(pid=6952) starting backup job (jobid=36507) for client solmanprod, policy solmanprod-online-backup, schedule FULL  
19/12/2013 15:46:34 - Info nbjm(pid=6952) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=36507, request id:{C9F67634-0AC2-40FC-84CD-E53BCCC6EE50})  
19/12/2013 15:46:34 - requesting resource bkp-srv1-hcart2-robot-tld-1
19/12/2013 15:46:34 - requesting resource bkp-srv1.NBU_CLIENT.MAXJOBS.solmanprod
19/12/2013 15:46:34 - requesting resource bkp-srv1.NBU_POLICY.MAXJOBS.solmanprod-online-backup
19/12/2013 15:46:34 - granted resource bkp-srv1.NBU_CLIENT.MAXJOBS.solmanprod
19/12/2013 15:46:34 - granted resource bkp-srv1.NBU_POLICY.MAXJOBS.solmanprod-online-backup
19/12/2013 15:46:34 - granted resource bkp-srv1-hcart2-robot-tld-1
19/12/2013 15:46:34 - estimated 0 Kbytes needed
19/12/2013 15:46:34 - Info nbjm(pid=6952) started backup job for client solmanprod, policy solmanprod-online-backup, schedule FULL on storage unit bkp-srv1-hcart2-robot-tld-1
19/12/2013 15:46:34 - started process bpbrm (49772)
19/12/2013 15:46:35 - Info bpbrm(pid=49772) solmanprod is the host to backup data from     
19/12/2013 15:46:35 - Info bpbrm(pid=49772) reading file list from client        
19/12/2013 15:46:35 - connecting
19/12/2013 15:46:38 - Info bpbrm(pid=49772) starting bphdb on client         
19/12/2013 15:46:38 - Info bphdb(pid=12420) Backup started           
19/12/2013 15:46:38 - connected; connect time: 00:00:03
19/12/2013 15:46:39 - Error bpbrm(pid=49772) from client solmanprod: ERR - Script <"C:\Scripts\sap_online_backup.cmd"> failed with status: <1>  
19/12/2013 15:46:39 - Error bpbrm(pid=49772) from client solmanprod: ERR - bphdb exit status = 6: the backup failed to back up the requested files
19/12/2013 15:46:41 - end writing
19/12/2013 15:46:46 - Info bphdb(pid=12420) done. status: 6: the backup failed to back up the requested files
the backup failed to back up the requested files(6)

LOG bphdb :

15:38:09.688 [11940.9648] <2> logparams: -sb -rdbms sap -S bkp-srv1 -to 300 -c solmanprod-online-backup -s FULL -clnt solmanprod -FULL -kl 15 -b solmanprod_1387467486 -jobid 36505
15:38:09.703 [11940.9648] <4> bphdb: Module: libncf, Release: 7.1 , Build: 02/03/2011 12:50:00 CST (20110203)
15:38:09.712 [11940.9648] <4> bphdb: Windows version: 6.1.7600, Platform: 2 (), Service pack: 0.0, Suite: 274, Product type: 3
15:38:09.720 [11940.9648] <4> bphdb: Process architecture: 9, Page size: 4096, Process type: 24, Process level: 8664, Processor revision: 6
15:38:09.731 [11940.9648] <4> bphdb: Current code page: WINDOWS: 1252  (ANSI - Latin I), Max. character width: 1, Substitution character: 0x3F [?], Unicode substitution character: 0x003f [?.]
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_POLICY=solmanprod-online-backup
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_SNC_SCHED=FULL
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_SERVER=bkp-srv1
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_CLIENT=solmanprod
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_FULL=1
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_INCR=0
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_CINC=0
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_USER_INITIATED=0
15:38:09.731 [11940.9648] <4> bphdb: INF - setenv SAP_SCHEDULED=1
15:38:09.731 [11940.9648] <4> bphdb: INF - BACKUP START 11940
15:38:09.734 [11940.9648] <4> bphdb: INF - CONTINUE BACKUP message received

15:38:09.735 [11940.9648] <4> bphdb: INF - Processing "C:\Scripts\sap_online_backup.cmd"
15:38:09.745 [11940.12964] <4> bphdb: Process 13192, command '"C:\Scripts\sap_online_backup.cmd"', started
15:38:15.755 [11940.12964] <4> bphdb: Process 13192 command '"C:\Scripts\sap_online_backup.cmd"', completed with status 0
15:38:16.735 [11940.9648] <4> bphdb: INF - command successfully initiated
15:38:16.735 [11940.9648] <16> bphdb: ERR - Script <"C:\Scripts\sap_online_backup.cmd"> failed with status: <1>
15:38:16.735 [11940.9648] <16> bphdb: ERR - for detail output information check file  <C:\Program Files\Veritas\NetBackup\Logs\bphdb\sap_stdout.1219113.153809.txt>
15:38:16.735 [11940.9648] <16> bphdb: ERR - for detail error information check file  <C:\Program Files\Veritas\NetBackup\Logs\bphdb\sap_stderr.1219113.153809.txt>
15:38:16.745 [11940.9648] <16> bphdb: ERR - bphdb exit status = 6: the backup failed to back up the requested files

15:38:16.745 [11940.9648] <4> bphdb: INF - EXIT STATUS 6: the backup failed to back up the requested files

 

 

4 Replies
Highlighted

sap_stderr.1219113.153809.txt

sap_stderr.1219113.153809.txt :

SAP_SCHEDULED = 1
SAP_USER_INITIATED = 0
SAP_SERVER = bkp-srv1
SAP_POLICY = solmanprod-online-backup
SAP_SCHED =
SAP_SNC_SCHED = FULL
BR0051I BRBACKUP 7.20 (20)
BR0055I Start of database backup: bemufasf.anf 2013-12-19 15.38.09
BR0484I BRBACKUP log file: O:\oracle\Y12\sapbackup\bemufasf.anf
BR0477I Oracle pfile D:\oracle\Y12\11203\database\initY12.ora created from spfile D:\oracle\Y12\11203\database\spfileY12.ora

BR0280I BRBACKUP time stamp: 2013-12-19 15.38.12
BR0319I Control file copy created: O:\oracle\Y12\sapbackup\CNTRLY12.DBF 20267008

BR0280I BRBACKUP time stamp: 2013-12-19 15.38.12
BR0057I Backup of database: Y12
BR0058I BRBACKUP action ID: bemufasf
BR0059I BRBACKUP function ID: anf
BR0110I Backup mode: ALL
BR0077I Database file for backup: O:\oracle\Y12\sapbackup\CNTRLY12.DBF
BR0061I 12 files found for backup, total size 75069.414 MB
BR0143I Backup type: online
BR0130I Backup device type: util_file_online
BR0109I Files will be saved by backup utility at file level
BR0142I Files will be switched to backup status during the backup
BR0126I Unattended mode active - no operator confirmation required

BR0280I BRBACKUP time stamp: 2013-12-19 15.38.12
BR0229I Calling backup utility with function 'backup'...
BR0280I BRBACKUP time stamp: 2013-12-19 15.38.12
BR0266E Program 'G:\usr\sap\Y12\SYS\exe\uc\NTAMD64\backint.exe -u Y12 -f backup -i O:\oracle\Y12\sapbackup\.bemufasf.lst -t file_online -p D:\oracle\Y12\11203\database\initY12.utl -c' interrupted, exit status: c0000135
BR0272E Execution of program 'G:\usr\sap\Y12\SYS\exe\uc\NTAMD64\backint.exe -u Y12 -f backup -i O:\oracle\Y12\sapbackup\.bemufasf.lst -t file_online -p D:\oracle\Y12\11203\database\initY12.utl -c' through pipe failed
BR0280I BRBACKUP time stamp: 2013-12-19 15.38.12
BR0231E Backup utility call failed

BR0056I End of database backup: bemufasf.anf 2013-12-19 15.38.12
BR0280I BRBACKUP time stamp: 2013-12-19 15.38.15
BR0054I BRBACKUP terminated with errors
Execution of BRBACKUP command failed - exiting
 

Highlighted

Is there a large time

Is there a large time difference between the Master / Media / Client?

The job log shows it starts at 15:46 but the client logs starts at 15:38 - not sure if that large a time difference may have an effect here.

It fails just after it is setting the backup time stamp

Highlighted

The time between the client

The time between the client and the server is configured, this is the same as the server

 

Highlighted

Is this max verbosity? The

Is this max verbosity? The logs you posted usually show the precise issue.

The "interrupted" and "through pipe" are the ones but we need details.

Jim