No Entity Was Found

[NBU_NEWBIE]

Hi

I recently expired some using bpexpdate -ev <MEDIA_ID> -d 0 command. Now I have put these tapes back into the library for backups. I can see that Netbackup6.5.5 is using these tapes to write information. It assigned the tapes new expiry dates and volume etc which is all correct. However when I run the "Tapes Written Report", I am getting "No Entity Was Found" error.

Why is this so?? How can I resolve this issue??
Thanks in advance for helping out.

Cheers
Marcus

[Marianne]

I assume you ran the report after the backups completed and not while they were in progress?
Double-check the date-range specified in search criteria.
Try the following from cmd:

bpimagelist -A -media -hoursago 48

[varunprakash]

The name you are entering in the reports section of the Admin Console does not exist in the NetBackup configuration either as a media server or client.

[NBU_TSE]

If you are using a Unix Master Server to look at the reports, make sure you've typed the name in the correct case

[NBU_NEWBIE]

Ok this problem is happening more and more often now. After the backups complete, i am having to run tape logs to find out which tapes have been written to.
Iam running netbackup 6.5.5 on windows server2003 r2. I run "tapes written" report after duplications complete. and I only have one master server so cant be selecting the wrong one.
Any ideas what coudl be causing this??
Thanks
Marcus

[NBU_NEWBIE]

just tried to the run bpimagelist for last 10 hours. results are below

D:\Program Files\Veritas\NetBackup\bin\admincmd>bpimagelist -A -media -hoursago
10
no entity was found

[Andy_Welburn]

Do you get the same response?

As you mentioned duplication in your earlier post, maybe the following is relevant or somehow linked?
BUG REPORT: bpimagelist -media -policy -rl does not display media associated with any secondary copy's retention level if retention level is different from copy 1.
http://seer.entsupport.symantec.com/docs/351486.htm

which also references:
The /usr/openv/netbackup/bin/admincmd/bpimagelist -media -rl XX command does not list duplicated images.
http://seer.entsupport.symantec.com/docs/271286.htm

i.e. "no entity found" as it's not reporting on duplicated images?

Just a thought...

[NBU_NEWBIE]

If I extend the period then yes it shows me some tapes that are written to but not all.
Thanks for posting those links, I will have a read

[Marianne]

You have provide a date/time early enough to cover  the original time that the backup was started.
'Media Written' takes info from images database. The image timestamp is the time that the backup started,

[Andy_Welburn]

when you expand the time period is it just reporting on tapes used for backups & not duplications?