Restore Failed to get status code information (2826)

[Bharath_Achar]

Hi All,

My restore job is failing with below status : restored  has writen some data and after failing.

NBU master, media 7.1.0.4

NBU client 7.1

Windows FS restore, 

Please help.

01/29/2015 06:39:50 - begin reading
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\79f23b1aef80603879fe (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\79f23b1aef80603879fe\amd64 (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\filterpipelineprintproc.dll (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\msxpsdrv.cat (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\msxpsdrv.inf (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\msxpsinc.gpd (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\msxpsinc.ppd (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\mxdwdrv.dll (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\79f23b1aef80603879fe\amd64\xpssvcs.dll (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\acad-plus\Config.zip (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities\Alinks (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities\Config (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\acad-plus\Facilities\Config\ammIDocWiz3.cfg (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create file: Z:\drestore\acad-plus\Facilities\Config\AMMIEmailWiz.cfg (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Info bpbrm (pid=6261) from client clientname.abc.pqr.com: TRV - last message being suppressed after 10 occurrences
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities\Config_Backup (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities\Config_Backup\Config_10_17_07 Before SaveAs workaround (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities\Config_Backup\Config_8_27_07_remove_uppercase_freeform_text (WIN32 3: The system cannot find the path specified. )
01/29/2015 06:39:52 - Info bpbrm (pid=6261) from client clientname.abc.pqr.com: TRV - last message being suppressed after 10 occurrences
01/29/2015 09:01:31 - Info tar (pid=1352) done. status: 0
01/29/2015 09:01:31 - Info tar (pid=1352) done. status: 5 - the restore failed to recover the requested files
01/29/2015 09:01:31 - Info bpbrm (pid=6251) sending message to media manager: STOP RESTORE clientname.abc.pqr.com_1421373724
01/29/2015 09:01:31 - end reading; read time: 2:21:41
01/29/2015 09:01:32 - Info bpbrm (pid=6251) media manager for backup id clientname.abc.pqr.com_1421373724 exited with status 0: the requested operation was successfully completed
01/29/2015 09:01:32 - restored from image clientname.abc.pqr.com_1421373724; restore time: 2:28:44
01/29/2015 09:01:33 - Warning bprd (pid=4276) Restore must be resumed prior to first image expiration on Thu Feb 19 20:02:04 2015
01/29/2015 09:01:33 - end Restore; elapsed time 2:30:48
Failed to get status code information (2826)

[RamNagalla · Accepted solution]

01/29/2015 06:39:52 - Warning bpbrm (pid=6261) from client clientname.abc.pqr.com: WRN - can't create directory: \\?\Z:\drestore\acad-plus\Facilities\Config_Backup\Config_8_27_07_remove_uppercase_freeform_text (WIN32 3: The system cannot find the path specified. )

Restore job is not able to create the Destination folder, 

does Drive Z is avaliable in the Destination client? if yes does it accessable ?

login to the destination client and make sure drive Z is avaliable and accessiable.

[Bharath_Achar]

Thanks a lot

I don't see any drive by name Z:\